Yes - first back up, pointing at regular file system, added Nutanix filer as a File Server with CommVault Media Agent as its Access Node.
I was working within a ticket and they suggested taking a look at the scan attempts as well. Yes. Initial attempt, and very very long. I’m not in a position where I can upload logs, but I now believe the issue to be with the Nutanix side, not CommVault.
This YouTube video showed the job load high read percentage indicated a potential issue with the client side disks, and that I could run that tool on the client side. I was hoping someone might have an idea how to do that with Nutanix.
Are your questions indicating that the scan time is included in that percentage and 96% is potentially normal since it’s a first backup?
Elapsed time
- Scan attempt 14:33:43 Failed
- Scan attempt 60:30:43 Completed
- Backup attempt 99:40:01 Failed > ...[The parameter used for the current operation is not supported by the Operating System, OS Drivers or the underlying Hardware.] … process cvd
- Backup attempt 12:33:14 Interrupted
- Backup attempt 15:50:01 Interrupted
- Backup attempt 53:20:43 Failed > ...[The parameter used for the current operation is not supported by the Operating System, OS Drivers or the underlying Hardware.] … process cvd
- Backup attempt 39:37:27 Failed > ...[The parameter used for the current operation is not supported by the Operating System, OS Drivers or the underlying Hardware.] … process cvd
- Backup attempt 68:28:23 Interrupted
- Backup attempt 14:50:20 Interrupted
- Backup attempt 16:10:20
Nutanix and CommVault did not have insight on the Failed backup attempt error, probably because I can’t upload logs
