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Gmail backups, is there any easy way to find the failed users in the backup

  • September 9, 2022
  • 5 replies
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On Gmail backups, some of the user backups are getting failed due to account is offline or something? is there an easy method to find out the failed users list from the backup job. 

Best answer by Mike Struening RETIRED

I heard back from the Gmail team and the reports teams who are not aware of this issue and expected it to work like I did. 
 

they both suggested opening a support case. 
 

Let me know when you do so I can track it. 

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5 replies

Mike Struening
Vaulter
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@Allan0105 , I haven’t checked in a lab, but does the Job summary report including Failed Items help?


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  • September 9, 2022
Mike Struening wrote:

@Allan0105 , I haven’t checked in a lab, but does the Job summary report including Failed Items help?

Nope, we used to check on the view logs for the failed users


Mike Struening
Vaulter
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That’s odd.  They should be pulling from the same place, but I could be wrong in this agent’s case.

Let me ask around.  Might need a CMR, but I’ll find out!


Mike Struening
Vaulter
Forum|alt.badge.img+23

I heard back from the Gmail team and the reports teams who are not aware of this issue and expected it to work like I did. 
 

they both suggested opening a support case. 
 

Let me know when you do so I can track it. 


Forum|alt.badge.img+13
  • Author
  • Byte
  • 115 replies
  • September 13, 2022
Mike Struening wrote:

I heard back from the Gmail team and the reports teams who are not aware of this issue and expected it to work like I did. 
 

they both suggested opening a support case. 
 

Let me know when you do so I can track it. 

Sure! 


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