In the Commcell Console go into Client Computer Groups → Index Servers → There should be an _IndexServer pseudo client with a name that matches the Storage Policy associated to the client listed in the Alert.
So if your Storage Policy was named Backups, you would see a pseudo client named Backups_IndexServer. So find the one in question, and drill down into the default subclient and right click → Backup History. And this should show you the backup history for the Index backup in question.
In the Commcell Console go into Client Computer Groups → Index Servers → There should be an _IndexServer pseudo client with a name that matches the Storage Policy associated to the client listed in the Alert.
So if your Storage Policy was named Backups, you would see a pseudo client named Backups_IndexServer. So find the one in question, and drill down into the default subclient and right click → Backup History. And this should show you the backup history for the Index backup in question.
Thanks Matt, Index backup was not happening and due to this we had several other issues. So we have decided to go with CV upgrade at the moment. and if that doesn’t fix the issue then we will open a case.
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