Hi Guys,
First time poster here so hopefully I have completed everything correctly.
I am trying to do a Full Backup for 2 Clients in my Environment but the ‘Full’ Backup option is greyed out like so:
I can confirm that all Incremental and Synthetic Full jobs are completing absolutely fine with no errors and that ‘Enable Backup’ etc. is also selected in the properties of each:
Can anyone advise what may be the issue here? I can confirm that both have completed Full Backups in the past but it has been some time (over 3 years). I know that is a long time but this is something I have inherited and I am now in a situation where I need to perform a Full Backup due to Chunk errors I am getting.
Any ideas would be greatly appreciated and thank you in advance.
Kind regards,
Shaun