Commserver OS getting upgraded to windows 2016 but current SQL server version is 2012 Enterprise SP4 for Commserver. Is windows server OS 2016 still supporting SQL server 2012 SP4 for commserver?. I know hardware refresh is one option but that would be last option i am looking out for currently . Please someone confirm the compatibility matrix for me. Commserver is a VM and we will have a snapshot in place just incase we run into an issue
Commserver OS getting upgraded to windows 2016 but current SQL server version is 2012 Enterprise SP4 for Commserver.
Best answer by Damian Andre
Commvault stopped supporting SQL 2012 as a CommServe platform last year - releases beyond FR30 (2023 platform release) will not allow you to update while SQL 2012 is in place as they are taking advantage of new SQL features found in 2016 and beyond for better scale and performance.
Note that Microsoft Windows 2016 ended mainstream support last year too - so probably better to adopt a newer version if you can.
The best option here is a HW refresh with a fresh reinstall of the CommServe on Windows 2019 or newer. That will bring SQL up to SQL 2019 which will be supported for a long time and you wont have to worry about the OS for a while.
There are quick instructions on this page: https://documentation.commvault.com/2022e/essential/142604_upgrading_microsoft_sql_server_editions_on_commserve_computer.html
Be very careful leveraging a snapshot rollback as a DR plan - it can cause all sorts of issues by desyncing with the deduplication databases, disk library etc.
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