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SSO problem

  • March 15, 2023
  • 1 reply
  • 42 views
H
Bit
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hey

We recently upgraded the system to version 11.28.49 and something go wrong in sso

do u know what i can do about it??

 

Best answer by Chris Hollis

Hi @HaimCo,

Mind sharing some extracts from the evmgrs.log on the Commserve?

Try login to replicate the failure, then open this log from log folder directory (default path - C:\Program Files\Commvault\Content Store\Log Files) and around about that time stamp we should get a bit more information on the failure.

Share the extracts here (after you mask anything sensitive).


Thanks,

Chris

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Chris Hollis
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  • Chris HollisVaulter
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  • 333 replies
  • Answer
  • March 16, 2023

Hi @HaimCo,

Mind sharing some extracts from the evmgrs.log on the Commserve?

Try login to replicate the failure, then open this log from log folder directory (default path - C:\Program Files\Commvault\Content Store\Log Files) and around about that time stamp we should get a bit more information on the failure.

Share the extracts here (after you mask anything sensitive).


Thanks,

Chris

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