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Seaching backups pre-v2 indexing upddate


Matthew M. Magbee
Byte
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I am searching for older backups prior to the v2 indexing update. I remember there is a way to set that when doing the search. As it stands now, I can only see items after the indexing . Anyone else come across this?

Best answer by Matthew M. Magbee

I found that using the instance selection I could use a tape version that allowed the browsing to appear. Im sure theres a different way- but this worked for the few items i needed.

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6 replies

Mike Struening
Vaulter
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Hi @Matthew M. Magbee !  I talked to some folks and that’s not ringing any bells.  Are you seeing the jobs in the client/copy history, but browsing is empty?  Or just browsing the client for older data that is not showing up?

Thanks!


Matthew M. Magbee
Byte
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Almost, my entire 2021 year is gone- this is around the time I did the v2 indexing. 


Mike Struening
Vaulter
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The jobs are flat out missing, or the jobs are unbrowsable?

Assuming the former, anything stand out on the GUI Audit Trail (i.e. changed retention, deleted media, etc.)?

Assuming the latter, that sounds off and is probably worth a support case.

I’d definitely want to see more regarding if it is just one client, or if the client parameters changed (i.e. the D: drive was removed and that can’t be browsed).


Mike Struening
Vaulter
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@Matthew M. Magbee , following up on this one.  Did you end up solving this one or opening a support case?

Thanks!


Matthew M. Magbee
Byte
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I found that using the instance selection I could use a tape version that allowed the browsing to appear. Im sure theres a different way- but this worked for the few items i needed.


Mike Struening
Vaulter
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I’ll take it, @Matthew M. Magbee !

Thanks for sharing with us 🤓


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