Skip to main content
commvault.com commvault.com
Solved

Backing up the OS for my commserve server ? Greyed out

B
Byte
Forum|alt.badge.img+10

Coomvault version 11.22.13

So we are still working on the evaluation license and hopefully will get the active license today.. Not sure if this has anything to do with it..

But Im wondering why my commserve server which also falls under the clients has the “File System” greyed out.  I think we want to get a backup of the C: drive and system state for our commvault commserve server.. right?

I looked under the properties for the client server and see that under Activity Control the ENABLE BACKUP is checked off.

Im still figureing this product out but getting better…  

Im adding a screen shot :

 

 

Thanks

BC

Best answer by euMike

Your File System agent is in deconfigured mode. Right click on File System agent > All Tasks > Reconfigure should do the job.

View original
Did this answer your question?

7 replies

L
Byte
Forum|alt.badge.img+15
  • Laurent
  • Byte
  • 386 replies
  • April 2, 2021

Commserve protection is mostly Commserve DR backups. 

The file-level protection is not that useful at first thought, but as I also needed it sometime, you might need to have a file-level backup of some paths of it, like the Software cache content. Then you can use the FS agent. 

It’s not grayed on mine : it’s active and enabled.

 

B
Byte
Forum|alt.badge.img+10
  • bc1410
  • Author
  • Byte
  • 77 replies
  • April 2, 2021

Thanks for the reply Laurent! Thats the problem - mine is Greyed.   Not sure how to make it active..

L
Byte
Forum|alt.badge.img+15
  • Laurent
  • Byte
  • 386 replies
  • April 2, 2021

As you mentionned it, it could be related to evaluation version.

Otherwise, try to right click on the Commserve client, properties / Activity Control and check the Enable backup checkbox.

B
1 person likes this
  • B
    bc1410
B
Byte
Forum|alt.badge.img+10
  • bc1410
  • Author
  • Byte
  • 77 replies
  • April 2, 2021

Yes its already Enabled but still grey..  

 

 

E
Commvault Certified Expert
Forum|alt.badge.img+11
  • euMikeCommvault Certified Expert
  • Commvault Certified Expert
  • 50 replies
  • Answer
  • April 2, 2021

Your File System agent is in deconfigured mode. Right click on File System agent > All Tasks > Reconfigure should do the job.

Mike
MichaelCapon
B
2 people like this
  • MichaelCapon
    MichaelCapon
  • B
    bc1410
B
Byte
Forum|alt.badge.img+10
  • bc1410
  • Author
  • Byte
  • 77 replies
  • April 2, 2021

Thanks euMike and Laurent for responses.

Yes euMike that did the trick -  Your File System agent is in deconfigured mode. Right click on File System agent > All Tasks > Reconfigure should do the job.

 

how does it get deconfigured.. just curious..  or is that the default?

E
Commvault Certified Expert
Forum|alt.badge.img+11
  • euMikeCommvault Certified Expert
  • Commvault Certified Expert
  • 50 replies
  • April 2, 2021

In case of CommServe server it is deconfigured by default.

Mike

Reply


Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings