Hi,
I’m currently try to create Alibaba hypervisor, but somehow it failed. Error is “Add hypervisor failed. Validate VS credentials failed. Error [100:Unable to connect to Virtual Machine host [default] as user [LTAI4xxxxxxxxxxxx]. Please ensure that the proxy is able to communicate with the host and that the user account and password are correct.]”.
Alibaba vendor said that they provide the correct access & secret key.
I communicate the proxy from CS using public IP. Is it due to this the proxy try communicate to ECS using public IP hence it failed?
Is there any log in commvault that I can check whether it is due to communication or credential?
regards,
Fauzi
Best answer by Blaine Williams
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