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Question

Change Storge policy on VMgroups

  • June 12, 2026
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Hi, I’m chatting with Commvault chat bot and I have a question. Can someone explain what happens in the following case:

I have a VM group that is assigned to Storage Policy X with deduplication, and incremental backups are running there with a synthetic full on Sundays. I then change the VM group’s Storage Policy to Y with a new deduplication database. The chat says that a new full backup is not triggered automatically—instead, incremental backups continue on the new storage.

“The practical consequences for VM groups (virtualization, Index V2)—such as no automatic full, and the inability to restore from incrementals after a policy change—are documented mainly in Knowledge Base articles (KB62892, KB62688) and action_items.”

However, those incrementals cannot be restored because the new database does not have a physical (true) full backup, and a synthetic full also cannot be created because there is no full.

So why isn’t there any warning or information when changing the Storage Policy or Plan that, in the case of a VM group, a manual full backup must be triggered?