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Could Commvault make Windows VMs go into recovery mode?

  • April 25, 2022
  • 2 replies
  • 35 views

Lately we are having several windows servers (6 until now in the past 2 weeks) getting into recovery mode. By coincidence the only thing that we updated lately was the commvault version to 11.25.19.

Could commvault be causing windows to enter recovery mode?

Best answer by Mike Struening

Sharing case resolution:

Checked and all VM's in job complete properly not seeing errors or a VM completed with errors. Asking for VM name to double check but issue appears to be in VMware recommending to make sure VMware Tools are up to date.

2 replies

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  • Vaulter
  • April 25, 2022

Do you have an agent installed within the VMs or is this strictly VSA backup?


Mike Struening
Vaulter
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Sharing case resolution:

Checked and all VM's in job complete properly not seeing errors or a VM completed with errors. Asking for VM name to double check but issue appears to be in VMware recommending to make sure VMware Tools are up to date.