hi,
I'm trying to restore VM to AZURE and then I get the following message, anyone know maybe why?
Answer
failed to get access token.connection failed
+3- Novice
Best answer by liorkrispin
hi
the problem was solved - Azure Keyvault was configured with specified networks that can access to the Keyvault , after changed it to allow all networks the backup job started to work
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+14- Vaulter
Hi
Have restores ever worked or is this the first time you’ve tried?
Just like your other community question, are you able to check / share some of the output from the vsbkp.log so we can see what exceptions are being reported?
Its either account specific or the proxy isn’t meeting our requirements - https://documentation.commvault.com/11.24/expert/3319_system_requirements_for_virtual_server_agent_with_microsoft_azure.html
Thanks
Chris
+22- Vaulter
Conversely, you can right-click the job and select Send Logs, then pick a local drive to review them.
+3- Novice
- Answer
hi
the problem was solved - Azure Keyvault was configured with specified networks that can access to the Keyvault , after changed it to allow all networks the backup job started to work
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