Hello Commvault Community
We had backed up two very important firewall devices (Linux) which sits in Australia East and the media agent that is holding the backup sits in Western Europe. The job gets so far then bombs out with error 91:145.
I’ve logged a call with support but was wondering if anyone had come across such issues before.
Many thanks
TonyQ
Best answer by Sureshkumar S
Hi
Good day!
The error you have pasted is just the JPR, we need to look into the vsrst.log to get the exact reason for the failure
Regards,
Sureshkumar S
Hi
Good day!
The error you have pasted is just the JPR, we need to look into the vsrst.log to get the exact reason for the failure
Regards,
Sureshkumar S
Hi Sureshkumar
That log did get checked out by the engineer but it turns out the following fixed it the issue.
Technical Issue Summary:
>Azure server restore failure for azae-joebloggs-0123
Root Cause:
>***Added the Blob Storage contributor role to the storage account. ***
>Performed a restart of the CS and both MA(az-joebloggs-lv1, az-joebloggs-lv2)
Resolution Steps:
>Post that restore completed successfully without any issues
We got a proper restore once the correct account was in place for that azure region container.
thanks
TonyQ
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