Hi @Matthew M. Magbee
Thanks for the question, if you have an open ticket, please PM me the details and I can take a closer look or track internally for a resolution.
Otherwise entries in Licensing.log around the time of the error may suggest where we can start investigations.
Thanks,
Stuart
I understand @Stuart Painter is already giving a look, however, can you send a screenshot of the Available license (Console → Control Panel → License and Registration → Details). Curious to know what are the licenses available and try to highlight the Virtual Server License in the screenshot.
Regards,
Bhatia
Hey @Matthew M. Magbee ! Following up on this one. I’m not finding a case under your name. Can you pm me the case number?
Thanks!
Hey @Matthew M. Magbee ! Were you able to get this one resolved through your case? I’m having trouble finding it through your name/e-mail so let me know the case number/resolution.
Thanks, man!
Yes , it was resolved. The case was under a employee of mine. They issued a new license file which ended up resolving the issue.
All 3 sites are reporting and sharing the pot. So far so good!