Question

Nutanix file share backup slow

  • 1 February 2024
  • 3 replies
  • 36 views

Userlevel 1
Badge +13

what could be the reason for the slowness for ntuanix files backup , i can see the load on read is 90 % 

 

 


3 replies

Userlevel 4
Badge +11

Hello @Ajal 

Have you configured the file share backups as per guide ?: 

https://documentation.commvault.com/2023e/essential/nutanix_files.html https://documentation.commvault.com/2023e/expert/adding_nutanix_file_server_in_array_management.html

Best,

Rajiv Singal

Userlevel 1
Badge +13

@Rajiv  I have followed the same. i wasn't able to enable the IntelliSnap it was saying not supported. i have attached the logs , first it was having credential issue later we fixed it but the backup was slow ,

 

Userlevel 4
Badge +11

Hello @Ajal Apologies for the delay, these logs are incomplete. You would need to double click on the running job and check which area is taking more time, is it reading, network or DDB. You can further check vsbkp.log on the access node, filter it with stat- ID and check the stats accordingly. 

Best,

Rajiv Singal

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