When I try to make a complete restore of a openstack’s instance, the response is : "errorMessage": "The particular hypervisor restore is not supported in API",
Commserv version is : 11 SP36
The request is :
POST {{serverurl}}/V4/vm/the-correct-guid/restore
accept: application/json
content-type: application/json
Authtoken: {{auth_token}}
{
"powerOnVmAfterRestore": true,
"overwriteVM": true,
"inPlaceRestore": true,
"fromtime": "2026-05-04T23:30:36",
"totime": "2026-05-04T23:36:26",
"vmDestinationInfo": {
"openstack": {
"openstackInstanceInfoList" : [
{
"sourceInstanceGuid" : "the-correct-guid",
"InstanceName" : "realname"
}
]
}
}
This instance is backuped successfully, and I can ask for details:
GET {{serverurl}}/v4/virtualmachines/the-correct-guid
accept: application/json
Authtoken: {{auth_token}}
{
"vmDetails": {
"displayName": "realname",
"summary": {
"hypervisor": {
"id": 747,
"name": "hypervisorname"
},
"vmGroup": {
"id": 931,
"name": "Test-OpenStack"
},
"host": "nova",
"os": "Any",
"vendor": "OPENSTACK",
"vmSize": 53687091200,
../..
