HI Team, can someone advice the error below? why i encounter this recently? I running the Backup Copy from secondary snap copy to primary backup copy.
OS mount failed : [VMWare Mount snapshot failed [0xEC02ECC3:{VMwareSnapOSUtil::MountSnap(2007)/MM.60611-Error mounting the snapshot LUNs because there are multiple copies present.}] (MM.60611)]
Source: adr-ma-001, Process: vsbkpOS mount failed : [VMWare Mount snapshot failed [0xEC02ECC3:{VMwareSnapOSUtil::MountSnap(2007)/MM.60611-Error mounting the snapshot LUNs because there are multiple copies present.}] (MM.60611)]
Source: adr-ma-001, Process: vsbkp
Solved
Primary Backup Copy fail and encounter error VMWare Mount snapshot failed
Best answer by Raj Balaraj
I have run the schedule by change the reader from maximum to 1 at a time at schedule advance setting and i have 0 error. Thanks :)
+6- Vaulter
- 13 replies
Hello
Typically I’ve seen this error when running backup copies from multiple subclients that share the same datastore and are running at the same time. The issue is usually resolved by adjusting subclient content or changing the backup schedule. Here is a document for best practices https://documentation.commvault.com/commvault/v11_sp20/article?p=36573.htm. I hope this helps.
I have run the schedule by change the reader from maximum to 1 at a time at schedule advance setting and i have 0 error. Thanks :)
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