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Question

unable to process browse request

  • December 23, 2022
  • 2 replies
  • 273 views

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Hi Guys,

 

Been trying to do a live browse from a vsa client backing up a vmware fileshare but i keep on getting the error “unable to process browse request” after about an hour of waiting for the browse.

 

I can see the following errors on pseudomount log:

 

964  6168  12/23 10:13:29 ######## AbortCurrFileData() - Sending req. to abort current file data. AfOffset [1754191950290]
4964  6168  12/23 10:13:29 ######## AbortCurrFileData() - Failed to send abort file data req.
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(954) - Failed to abort pipeline buffer reads for AFile [5689820] Offset [1754191950290]
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(982) - Error Buffer Report: ErrCode [402653190] AFileNumber [5689820] AGroup [0] ComcellNumber [0] ComcellId [2] Offset[1754191950290]
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(985) - Pipeline error, removing cached afile [5689820] info.
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(1002) - DMRPipelineReader::ProcessJob(1002): -Debug-: Already retried recall for aFileId [5689820] SubJob id [29597677-2209]. Pipeline Id : 12
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(1049): -Error-: failed to complete SubjobId = 2209, Error = [-2147024879], 0x80070011:{DMRBufferHandlerBlockLevel::OnBufferPlFsEof(88)/W32.17.(The system cannot move the file to a different disk drive. (17))-DMRS: Pipeline read error.(err=17)}, Pipeline ID: 12
4964  515c  12/23 10:13:29 ######## CPostRecallHandlerKernel::Done(1040) - Extent [583284] recall failed.
4964  515c  12/23 10:13:29 ######## CPostRecallHandlerKernel::Done(1088) - One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774), Failed to complete IO request for extents [583284-583284] (W32.774): 0x80070306:{CPostRecallHandlerKernel::Done(1088)/0x80070306:{CKernelIoHandler::SendIoResponseToKernel(863)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Failed to complete IO request for extents [583284-583284]}} + {CKernelIoHandler::SendIoResponseToKernel(863)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Failed to complete IO request for extents [583284-583284]}
4964  515c  12/23 10:13:29 ######## CRecallContext::RecallComplete(82) - Job completed Status: Status FAIL; JobId=0; Path=500cce1c-912c-011d-ed6b-f44c15e033c3\scsi0-1-FileServer-03_1.vmdk\0000HPJK
4964  3b7c  12/23 10:13:37 ######## TPool [IOCPServerPool_CVODS_pseudomount_cvmedia01ke_2]. Ser# [1] Tot [

 

 

 

Does anyone have any idea how to fix this?

2 replies

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  • Vaulter
  • 630 replies
  • December 23, 2022

Good morning.  Can you please update me if the data that you are trying to recall is in cloud storage or local storage?


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  • Author
  • Byte
  • 16 replies
  • December 23, 2022

The data is in local disk storage


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