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VM backup issue after SP upgrade to 11.25

  • April 12, 2022
  • 3 replies
  • 430 views

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Hello,

 

After we upgrade SP to 11.25 i see some issue in some of vm backup. The Vm staying in waiting staats and and saying Please check the log files for this job for more details. I wil uploade job log here. If on next day i resubmit job its wil run normaly. Its seems after ther upgrade the MA's getting to busy with something and cannot handle the vm job.

On all failed jobs i am keep seeing this erro: 

2210493 21babd 04/12 09:37:26 1594108 receiveObject() - Failed to receive object. Error : [0xFFFFFFFF:{CCvNetwork::ReceiveXMLMessage(4190)} + {CCvNetwork::CheckIfDataAvailable(5789)/sv1758/sv1758.amg.local/SockIP(127.0.0.1)/172.22.2.37:54012/0 vsbkp(2491233:62dfe700)} + {CCvNetwork::CheckDataWaiting(6463)} + {CSessionConnectionSocket::CheckDataWaiting(744)/ErrNo.-1.(Unknown error -1)-Failed to peek data on socket. Connection has been lost}]

Best answer by Egor Skepko

@Orazan Hello, i think we found the issue, some of the vm with independet disken had issue, after adding disk to backup filter its went good. 

If you have a question or comment, please create a topic

3 replies

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  • Vaulter
  • April 12, 2022

Good morning.  Can you please stop Commvault services on the client 

172.22.2.37

once all services are stopped restart them and try a new backup.  Please update this thread with the results.


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  • Author
  • Novice
  • Answer
  • April 19, 2022

@Orazan Hello, i think we found the issue, some of the vm with independet disken had issue, after adding disk to backup filter its went good. 


Mike Struening
Vaulter
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Glad to hear it, @Egor Skepko !