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Question

VM - Guest files and folders - browse issue

  • April 15, 2025
  • 1 reply
  • 5 views
N
Byte
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Hi Team,

I'm encountering the following error when attempting to browse Guest Files and Folders:


Internal Error [150994988] in CVSession while communicating with remote host [Remote system [10.191.192.4*CS0000FREL01*8400*8402]. Communications Service returned error when executing remote library [sLNLIVEBROWSE] function [sLPLIVEBROWSE].].  [10.191.192.4]
 

I've verified that the FREL server appears to be healthy and there are no apparent issues on that end.

Could you please advise on what might be causing this error and any checks or steps I should take to troubleshoot further?

1 reply

Jon Vengust
Vaulter
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  • Jon VengustVaulter
  • Vaulter
  • 37 replies
  • April 16, 2025

Hi naraharsha,

 

Thanks for raising this matter.

 

What version of Commvault are you currently running?

 

Have you been able to re-attempt the live browse operation having re-deployed the FREL from the latest image? https://cloud.commvault.com/webconsole/softwarestore/store.do#!/133/617

 

Based on your error, we’re having some sort of communication issue to the FREL itself without a response back.

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