Hello Commvault Community,
I hope everyone is doing will.
Commvault support recommended rebooting our VMWare, VSA access nodes to resolve the high number of VM backup failures errors below (x4 access nodes):
(1) Could not read data from the virtual disk.
(2) VDDK thread timeout, possible VDDK deadlock encountered
After the reboot, I created a test subclient adding four of the affected VMs. he backup was kicked off manually. Rebooting the access nodes appears to have worked. The backups are running with no error.
I have a large amount of VM jobs Queued because of a blackout window (7:00am 5:00PM). These jobs are configured to use the recently rebooted access nodes. I noticed some of the VMs under the queued jobs have the errors listed above.
Question: Should I kill these jobs and allow a fresh scheduled job to start or will the Queued jobs reset the VM’s that have errors?
Thank you.
