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Hello, I would like to request your help as i’m quite new and have only basic knowledge of backup systems.After reading the commvault documentation available online and tried to troubleshoot the issues, they were narrowed down to 3: Sealed DDB are not aging out. When I try to run a verification of existing jobs on disk and deduplication database it says DDB is corrupted. we have our disks full, as the backups all have stopped.When i run the data retention forecast and compliance report it says “BASIC CYCLE” as reason why jobs are not aged out, i have this dedup policy to age out jobs after 1 cycle, so i guess that if i do a full backup, the previous will be aged out.. except i dont have any available disk space. Also I was unable to find a DDB backup as it seems there was never one to begin with. Should i reconstruct one new from the group up? How can i reduce the size of sealed DDBs as they are quite old.
Does anyone know where these alerts are coming from? I know that CommVault has turned on some alerts that cannot be turned off AND that my company is having a great deal of trouble with the accuracy of reporting coming from cloud.commvault.com so I’d like to keep my reporting in house until the company can stabilize a bit in that department. For now I’d just like to turn off all reporting from webconsole and cloud.commvault.com. I think we’ve killed everything from cloud.commvault.com (extremely messy) but we aren’t sure where these are coming from. Hello,This is a notification for the alert Alert for Health Parameter [Low Disk Space] of CommCell [] that is set on the report Health Report..Storage Policy Disk Usage of CommCell is at Critical statusAlert triggered for Criteria:· Low Disk Space status is criticalOutcome:Storage Policy Copies:Total: 13 Good: 11 Warning: 1 Critical: 1 Remarks:Add more disk space to the Disk Libraries or revisit the Retention settings and Data Aging
I have a question regarding the File Indexing for Advanced reporting and search in Command Center. It’s not 100% clear for me after reading docs online.Let’s assume I enable indexing on one VM group. I understand that the MA associated with the storage policy used to backup this VM group will automatically have some roles installed and become index server.Now let’s assume I enable indexing on a different VM group where I use a different MA for backup. What will be the behaviour:Will a second, separate index instance be created? I will have two separate MA index servers and two separate indexes? Will I have a second indexing “node”, but the index will be shared between MA1 and MA2?
Hello, What is the best way to backup NFS and CIFS Shares presented by Netapp Storage ? Thanks !
Following the Commvault documentation (https://documentation.commvault.com/commvault/v11_sp20/article?p=134884.htm) regarding table restore on Oracle CDB environment I get the following error when I run the RMAN script: channel ORA_AUX_SBT_TAPE_1: starting datafile backup set restorechannel ORA_AUX_SBT_TAPE_1: restoring control filechannel ORA_AUX_SBT_TAPE_1: reading from backup piece c-2205816741-20210402-00channel ORA_AUX_SBT_TAPE_1: ORA-19870: error while restoring backup piece c-2205816741-20210402-00ORA-19507: failed to retrieve sequential file, handle="c-2205816741-20210402-00", parms=""ORA-27029: skgfrtrv: sbtrestore returned errorORA-19511: non RMAN, but media manager or vendor specific failure, error text: sbtrestore: Job[0] thread[26902]: Restore: GetBackupInfo() for Archive File[c-2205816741-20210402-00] failed.failover to previous backup below the RMAN script executed:RUN {ALLOCATE CHANNEL dev0 DEVICE TYPE SBT_TAPE PARMS 'SBT_LIBRARY=/opt/commvault/Base/libobk.so,ENV=(Cv
Hello it’s me again :)Is anyone have tried to deploy a custom package with ansible ?I would try with my colleague but actually it does not work.here is the portion of code we use to deploy - name: Install and register Commvault Agent win_shell: c:/sources/Commvault/WinX64.exe /silent /install /silent args: executable: cmd become_method: runas become: yes become_user: "{{ ansible_user }}" when: not CVserviceresult.exists register: CVinstallresult It seems that we have somme issue and the installer is not executed.If anyone has a piece of code that work it will be very appreciated :Thanks !
Hello,I want to find the equivalent command as "commvault -csname" that was use on Unix client to get the hostname of the commserve used. Does the same command for Windows exists ? It is for use with ansible. Some client are not installed correctly the commserve Hostname stay at @@commserve@@. we Want the check on the client the name. If the name is @@commserve@@ then we Will reinstall automatically. Thanks !
Hi all,I just installed Unix based Media agent and facing this problem when I check readiness from Commserve Commcell Client connectivity status not ready for MediaAgent Client not ready with error 1. Communication failure between Client cvlt and the CommServe. Error returned is:Internal error occurred -5. Please retry the operation. Media Agent not ready with error 1. MediaAgent is offline. Please check if the MediaAgent is reachable and this product's services are running Have you ever experienced the same
Hello, I have created a custom package I launch it with this command : start /wait C:\CustomPackageLocation_Win_FS\WinX64.exe install.xml /silentall run fine in silent mode except that there is a Window appears and I need to validate the checkbox.any idea to avoid that this window appear ?Thanks
Hell CV Community I have what I think might be an issue. One of our team updated to SP 11.21.34 from SP 11.20.36. However what we have noticed that all our Hyper-V hosts (physical servers) need a reboot due to one of the hotfixes that came down with the SP which is as follows“Install/Upgrade of package: [dotnetfx462] required a reboot. The job will resume after the reboot. To resume the job immediately, resubmit the job with the 'Reboot Client' check box selected”. My main question is, will this be an issue having a load of servers on a different service pack from others? It is not feasible to reboot all the hosts as part of the upgrade as these servers host Virtual servers which host live servers.ThanksTony Q
Hi all,We have a customer who needs to restore a large VM (multiple disk and TB’s).This job runs for days and than ends with Failure Reason: Unable to modify the VMX file for restore of virtual machine [vm-name]. Attempt start error: [The parameter is incorrect., Port passed is not valid. [0/0]. (W32.87)] We did not find out why, but customer would like to see that the disks restored are not automatically deleted. Is there a way in Commvault?Does the additional setting SkipDeleteVm also apply on “regular” VM restore or only on Virtualize Me?And would an Service account with no delete be an outcome or does this have to many side effects?Already my thank in advance. Danny
Hi all, Configuring Ransomware Protection for a HyperScale MediaAgent is documented here:https://documentation.commvault.com/11.23/expert/126092_configuring_ransomware_protection_for_hyperscale_mediaagent_02.html . This includes taking a backup of /etc/fstab. Pausing and Resuming the Ransomware Protection is documented here:https://documentation.commvault.com/11.23/expert/126097_pausing_and_resuming_ransomware_protection.html However, we also nee a “rollback plan” in case we run into issues and want to rollback to the previous state (before enabling Ransomware Protection). Any documentation on that? Thanks!
