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Q&A. Technical expertise. Configuration tips. And more!

9231 Topics
G
Byte
Gilles SCHMIDTByte
asked in Self-Hosted Q&A
Failed to start CVNRDS Process on host xxx

Hello, I’m trying to restore some files from a Netapp volume in Intellisnap to the drive of a Windows destination. But I receive this failure :Failed to start CVNRDS Process on host xxxNo files are restored

2685
G
Byte
M
Byte
MauroByte
asked in Self-Hosted Q&A
SQL Restore option

Good morning all I’ve had a strange request from a customer and I don’t know if it can be actioned.We run SQL agent backups on a set schedule and restore DB’s as one normally would. The DBA would like to know if there is a way to take the DB backup we have and restore it as a *.bak flat file. The reason for the request is that disk space on the client is constrained anda *.bak file will be compressed.Thanks in advance. Regards,Mauro

36293
M
Byte
M
Byte
MauroByte
asked in Self-Hosted Q&A
Remove Incremental backup in Plan

Good morning allI”m using a Plan to configure backup policies, etc.I would like to disable the option to do Incremental backups and only run Fulls. I’ve not been able to do this within the Plan. I need to go into the GUI and disable it in the Schedule.The Plan does update with an ‘invalid data’ error, which isn’t a massive issue. However, I’d prefer to use a Plan setting to disable this. Am I missing something?I’ve attached a copy of my current setting and not made the chante yet.  

5237
Robert Horowski
Commvault Certified Expert
J
Bit
JustSomeGuyBit
asked in Self-Hosted Q&A
Vulnerability scanner (Qualys) is showing .ASP.NET as critical vulnerabilities

I’m in a similar situation as kszaf.  Running FR 11.24 and have 5 .NET CORE and ASP .NET CORE installs of version 2.1.xx.  Our vulnerability scanner (Qualys) is showing them as critical vulnerabilities, so I went ahead and uninstalled them since it sounds like 11.24 should support 3.1.x. Rebooted and couldn’t access the Web Console.  Installed the .NET 2.1.30 Hosting Bundle and the Web Console works again.  I’ll probably put in a support ticket on Monday to see about how to remove those older versions properly.  The screenshot shows the ones I tried removing.  

7663
Mike Struening
Vaulter
KrisVermeulen
Byte
KrisVermeulenByte
asked in Self-Hosted Q&A
SQL settings block size greyed out

Hi,When opening the subclient settings for an SQL server the Block Size and Maximum transfer Size are grayed out. Only Buffercount can be altered.Any idea on how to change the grayed out values?Sql version is 2016Commserve is at 11.22.41Thanks in advance,Kris

1232
S
Vaulter
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in Self-Hosted Q&A
Backing up Oracle from a Solaris Global Zone

 A customer is protecting Oracle running in a failover cluster between Solaris Local Zones. Customer is currently using TSM and want to switch to Commvault. In TSM the Oracle databases are protected with the Oracle Agent running in the Solaris Global Zone only, there is no agent in the Clustered Local Zones. This means that no matter in which Local Zone the Ora DB is running the backup and restores will work without setting this up as cluster client. The question is if this is possible in a Commvault setup or if we are required to install the agent in each Local Zone and then configure the cluster client in a traditional way.  Appreciate if anyone has experience of a similar setup has any input if this is at all possible and if so any  pros & cons.Regards,/Patrik 

4834
Mike Struening
Vaulter
K
Kari Laakso
asked in Self-Hosted Q&A
Units on reports

Hi.What are the units in the Commvault Reports ?e.g. the “Size of Application”bytes or bits or what ?Thanks in advance.

391
Mike Struening
Vaulter
V
Byte
virgilByte
asked in Storage and Deduplication
schedule aux copy on except days

Hello,I would like for weekly tape backup jobs to create an exception the first 3 days of the monthFor that I created an exception (except for 1, 2 and 3 firt day on month) in the auxiliary copy to tape task in schedule policyhowever I have pending jobs not copied on October 02 in the weekly storage policies, which I don't wantI opened a case (incident 211005-210), the support told me that it was logical because implemented at the level of storage policiesHow could I prevent the weekly backup copies from not being done every 1, 2 and 3 of each month ?is it possible to configure it ?thanks a lot.

1648
V
Byte
K
Vaulter
Kwang-il SungVaulter
asked in Self-Hosted Q&A
Are we support for mysql Pluggable(SHA-256) Authentication env?

I have a quick question. There is a customer I am currently proposing, and they say that they are using mysql 8.0, use pluggable authentication as their authentication method, and use SHA256 encryption. (https://dev.mysql.com/doc/refman/8.0/en/sha256-pluggable-authentication.html) Does Commvault support the above environment?I looked for BOL, but it wasn't mentioned.

857
Mike Struening
Vaulter
G
Byte
GeoByte
asked in Self-Hosted Q&A
11.20 LTS no iso or zip file available

Can I have a 11.20 LTS iso or zip like it was for 11.16 LTS? Just one download and for Windows only? Thank you.

44513
S
Vaulter
K
Bit
Konstantin UBit
asked in Storage and Deduplication
Backup to cloud

Dear colleagues,We have been using CommVault Simpana for many years. And currently we are looking for a solution how we can backup our data to cloud with Simpana. I mean that target of backup will be AWS, Azure or any others cloud providers. I found in the documentation that backup to cloud is possible for CommServer DR, but what about production data?Note: We are looking options for BACKUP to CLOUD (where backup destination is CLOUD) but NOT backup of the CLOUD (where CLOUD is backup source)!I would appreciate any information on this topic.Thanks!

652
K
Bit
G
Byte
Gabriele PalumboByte
asked in Storage and Deduplication
Delete multiple VTL Media Content

Hi,Is it possible from CLI to delete the content of multiple Media at the same time?In the commcell console only one media is possible at a time.  Thanks

2323
P
Vaulter
S
STR
asked in Storage and Deduplication
Adding new Library to deduplication database

Hello, We have created a new library. we were trying to associate it to an existing deduplication engine (new data path) but its not avaiable.Can anyone help understand why? Regards,

12049
Mike Struening
Vaulter
Kamil W
Commvault Certified Expert
Kamil WCommvault Certified Expert
asked in Self-Hosted Q&A
Post Backup Script for Incremental Backup

Hi Guys, I need your help. Here’s the scenario. The Customer needs to mount a disk to a client before Scan phase, then backup needs to be performed and after job’s completed disk needs to be unmounted. They decide to set Pre Scan and Post Backup Scripts with the following configuration: With Full backups everything works fine. However, if Inremental backup runs and there was no changes since last backup, Backup phase will not run. As a result PostBackup process will not run and disk is still kept as mounted to the client. I suggested to client to change settings as follows:So, we’ve got 2 sets of script:PreScan process - to mount a drive / disk PostScan process - to unmount a drive / disk PreBackup process - to mount a drive / disk again PostBackup process - to unmount a drive / diskHowever, the Customer is not very happy with the solution I provided.Do you know any different way to mount a disk to the client and unmount it after job’s completed, even if backup job ends on Scan phase? 

10068
Mike Struening
Vaulter
D
Byte
DannyByte
asked in Virtualization and Containers
vmware 7.0.3

Hi, Does anyone know if Commvault version 20 till 25 is compatible with vmware 7.0.3?Or is it better to wait for a few weeks? Thanks, Danny

3922
D
Byte
D
Byte
drPhilByte
asked in Share Best Practices
Deploy Standby CommServe Server

Hi there! Could you please address me to the right procedure how to deploy Standby CommServe Server? I have found this page  (https://documentation.commvault.com/11.24/essential/128066_deploying_standby_commserve_server.html), however we have no HyperScale Appliance it is just ordinary Commserve Server So, if I want to deploy Standby CommServe as DR site in case of speed failover, should I deploy the Standby CommServe as written there (https://documentation.commvault.com/11.24/essential/106129_installing_standby_commserve_host.html) In general, is deploying of the Standby CommServe host time consuming process or is it more intuitive task?

5437
Mike Struening
Vaulter
K
Byte
Kamil
asked in Self-Hosted Q&A
Laptop unable to connect to Edge Drive from an external network

Hello Commvault Community,  Maybe you have an idea why there is a problem connecting to the Edge Drive via a laptop from a network other than the internal one. Unable to connect an off-site laptop to Edge Drive. Laptop is not added to Active Directory, it works in a workgroup. Authorizing access through the Edge Drive configuration to a domain account. An error with authorization to the given user account appears in the logs (the account and password are entered correctly, the ability to log in to the webconsole). Access infrastructure via DMZ and installed server with firewall issued port 8403. Network topology - network gateway (laptop) configuration between defined Laptop Clients groups and Commvault infrastructure servers. If the laptop mentioned above is on the internal LAN then everything works fine. There seems to be a problem handing over communication from the Webconsole server in the DMZ to the Commvault on the internal network. In the attachment I am sending screenshots from

5559
K
Byte
D
Byte
drPhilByte
asked in Share Best Practices
Install the Feature Release On the Standby CommServe Host and SQL Clients

Hello,I have a question regarding this procedure (https://documentation.commvault.com/11.24/essential/105913_installing_feature_releases_on_standby_commserve_host_and_sql_clients.html).Should be the point 2 ( From the Command Center, install the feature release or the maintenance release in the Standby Commserve Host and the SQL clients in both the production and standby CommServe hosts as follows ) run completely from the standby host?

1101
S
Vaulter
Marco Lachance
Byte
Marco LachanceByte
asked in Self-Hosted Q&A
Schedule Policy Automatically cloned by system ??

Hi, one of my customers just noticed that after and upgrade most of the Data Protection Schedule Policy have double ! Original one : O365, duplicate O365 - Clone ? And in the Description is written Automatically cloned by system and the association count is higher in the clone one ! And ideas, should he just open a support call ? 

2025
Mike Struening
Vaulter
B
Byte
Bjorn MByte
posted in Self-Hosted Q&A
Reinstalling / Moving / Migrating Commvault to a new Domain & Hardware

Hi!I am looking for any advice, tips, pitfalls to avoid, things we should consider and such, with regards to plans for getting from the current commvault installation, to a planned new commvault installation. Current Installation:5+ year old (but updated) installation, with 1 virtual commcell, and 4 physical media-agents, 2 in each datacenter. Physical HW for both the media-agents and the storage are reaching their EOL in 2022 and needs replacing.The Commvault environment is currently in the production domain. New Installation (planned):New installation, with 1 virtual commcell (or possibly clustered?) and 4 virtual media-agents, 2 in each datacenter. The Commvault environment and the underlying virtualization servers for the Commvault CS/MA VMs should be in a completely separate domain from the production domain they are taking backups of.New storage will be 25Gbps iSCSI (or NVMeoF or NVMe/TCP) based.  Now, the question is i guess, what would be the most sensible way to get from A to

29567
Mike Struening
Vaulter
E
Byte
ElmerTByte
asked in Self-Hosted Q&A
Restoring DR backup to another Commvault server fails with error "Execution of process [CommServeDR.exe] exited with code [20]"

When restoring DR backup to another commvault server the restore fails with error: Execution of process [CommServeDR.exe] exited with code [20] Any help is appreciated.

6794
Mike Struening
Vaulter
M
Byte
MansoorByte
posted in Self-Hosted Q&A
How to configure oracle backup in Commvault using RMAN script

How to configure oracle backup in Commvault using RMAN script

38281
S
Vaulter
F
Byte
Fauzi SDSByte
posted in Self-Hosted Q&A
Configuring On-Prem storage for o365

Hi James,Sorry to ask another question. I’m having other issue that I put on hold the configuration of O365. So now I’m trying to get back to it :). I can configure backup to On-prem storage for O365 rite? any issue or caveat that i need to consider? regards,Fauzi

663
F
Byte
G
Bit
Glenn NgobeniBit
asked in Self-Hosted Q&A
Scheduler - Not found after SP11.24 upgrade

Hi Everyone,Please assist, i have upgrade Feature release to 11.24.0. When i go to scheduler, i can see the there is something in each day but when i open any day in the calendar, it says “Not found”Thank you.

1522
G
Bit
G
Byte
gary mcneelyByte
asked in Getting Started
Linux Commcell

Question: Is the 11.23-LinuxCS-PackagesEanble, the new Linux Commcell Commserve ?If so I am super excited to test it out on my home lab.https://cloud.commvault.com/webconsole/softwarestore/#!/130/725/19255    

19713
Bart
Byte
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