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9248 Topics
Patrick Dijkgraaf
Commvault Certified Expert
Patrick DijkgraafCommvault Certified Expert
asked in Self-Hosted Q&A
Cassandra - Does CV clear incremental backup files?

Hi! Here, it is mentioned that you can enable Incremental Backup in Cassandra. However, Cassandra documentation explicitly states that incremental backup files are not automatically cleared. Now, I assume that Commvault will clear the incremental backup files after a successful backup job, but I would like to have confirmation on that. Does CV do that? Documentation makes no reference of it (or I could not find it). Thanks!

754
Mike Struening
Vaulter
S
Bit
Sylvain LegareBit
asked in Virtualization and Containers
Evolution of a large files server from Win2k8 to 2k19

HelloI have a Windows 2008R2 VM files servers of 18TB that I backup by VM only with a name XXI will change the server by another VM windows 2019 with a name XY that I will copy the files (18 TB)When the copie is done I will close VM - XX and rename VM XY in XX.How the deduplication will handel the copied data in the back end ? I have 14TB off free space.What is the best way to backup a large VM like that. Continue by VM backup or switch to File system backup with CV Agent ?Thanks in advanceSL 

852
S
Bit
MarkGiffordDA
Bit
MarkGiffordDABit
posted in Self-Hosted Q&A
LiveSync Install and Configuration

We have an existing CommServe and we’ve recently added the LiveSync option to it.  (CSMain.domain.local and CSMainLiveSync.domain.local) We created another CommServe for backup and installed it with the LiveSync option.  (CSBackup.domain.local and CSBackupLiveSync.domain.local) The Computer Group “CVLiveSync” was created and three clients were automatically added: CSMain, CSMainLivesync and CSBackupLiveSync. In the CommServe’s Control Panel, clicking “CommServe LiveSync” (to complete the configuration) we are presented with a popup that simply says “Message” with the option “OK” Has anyone seen this?  What have I missed in the setup?  Online install documents have not shown me any steps I’ve missed.  Please assist. (Our SQL instances on the primary and the backup are not the same version.  Does this matter?)

40812
MarkGiffordDA
Bit
K
Byte
Kamil
asked in Self-Hosted Q&A
Autodesk BIM 360 platform integration with Commvault

Hello Commvault Community, Today I would like to ask you if Commvault has integration with the Autodesk BIM 360 platform?I searched the available Commvault documentation but found nothing. My guess is it's not supported yet.So, is there a workaround for this solution to be usable in a Commvault environment? Thanks & Regards,Kamil

1097
Mike Struening
Vaulter
Fernando Souza
Byte
Fernando SouzaByte
asked in Storage and Deduplication
Remove DDB without jobs

Hello Guys,In my Lab i want to remove a DDB that was seal and is not in use and has no more jobs associated with it.  

186021
Mike Struening
Vaulter
C
Byte
commvault11Byte
asked in Self-Hosted Q&A
Install TPM module for an Existing Commserve

I would like to install and configure a TPM module for an Existing CommServe Server host and standby. MY software is install on the same drive than my OS Windows. (RAID1 with C drive only) and I would like to encrypt the C drive for OS with BitLocker. If my Commvault software already uses software encryption, can Bitlocker encryption conflict with Commvault's  if the OS is on the same disk as the Commvault software installation? Best Regard

3415
Mike Struening
Vaulter
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A
Client Index error

Since some time I’m seeing this error in an alert from one client server.Looked around but didn’t find a way to fix this. Anyone have any idea or do I need to get with support to fix it?//Henke  12512 216c  10/10 20:01:51 ### DB [022F35E5-161D-4D28-A9E4-5549603A2F00] - Engine [1] Status [IDX_DB_ERROR] - Reason [Playback failed for job 43940. Error: Unknown error, Can't process log for job id [43940] can't get imageId for it. Rejecting it for playback  (ErrNo.1001)]12512 830   10/10 20:01:52 ### DB [022F35E5-161D-4D28-A9E4-5549603A2F00] - Engine [1] Status [IDX_DB_ERROR] - Reason [Playback failed for job 43940. Error: Unknown error, Can't process log for job id [43940] can't get imageId for it. Rejecting it for playback  (ErrNo.1001)]12512 2264  10/10 20:04:47 ### DB [022F35E5-161D-4D28-A9E4-5549603A2F00] - Engine [1] - Status [IDX_DB_RECONSTRUCTION] - ReconJobcount [1]12512 105c  10/10 20:04:47 ### DB [022F35E5-161D-4D28-A9E4-5549603A2F00] - Engine [1] Status [IDX_DB_ERROR] - Reason [L

15236
Mike Struening
Vaulter
S
Commvault Certified Expert
ShaneCommvault Certified Expert
asked in Self-Hosted Q&A
Microsoft APS Appliance

Hi All, Has anyone had any experience with protecting an on-site APS PDW appliance?At the moment the appliance dumps massive .bak files to a unc path and Commvault backs that up with no dedupe or compression.It’s obviously be preferable to back the Appliance up directly to take advantage of dedupe and compression and skip the .bak portion altogether. Thanks in anticipation.

10918
Scott Moseman
Vaulter
S
Commvault Certified Expert
ShaneCommvault Certified Expert
asked in Virtualization and Containers
VM deduplication

Hi all, Maybe a silly question, but if a bunch of files exist on one VM and are copied to another VM, are they deduplicated against each other? Or are they considered unique? In this example, Hyper-v backups with cbt on 2012 hosts, crash consistent.VM01\E:\Docs\ has 10,000 word documentsVM02\F:\Files\ has exactly the same 10,000 word documents VM01 is Windows Server 2008R2VM02 is Windows Server 2012 Thanks all.

5532
S
Commvault Certified Expert
Ken_H
Byte
Ken_HByte
asked in Storage and Deduplication
Unexpectedly sending data to storage meant for once per year backups

Hello everyone,I have a question about storage policy configuration.  I take incremental backups every day but Friday when I run a full backup.  Retention is:Incrementals: 2 weeks Full backups: 30 days Monthly fulls: 1 year Yearly fulls: 3 yearsI have a primary and secondary site but the secondary site has a much smaller media agent and I actually ran out of space.  To address this, I added CommVault Metallic cloud storage with the intent that the once per year Yearly Full backups would go to the cloud.  Just today I noticed that 10TB of data is being replicated to the Metallic Cloud storage and I can’t explain why.  Can you look at these pictures of my configuration and explain where I went wrong?Ken   

1275
Mike Struening
Vaulter
T
Bit
This_GuyBit
asked in Getting Started
Hardware refresh - Split CommCell and media agent?

Hello, we’re currently due for a hardware refresh for our CommCell and media agents. Currently, we have an ‘all-in-one’ setup with CommCell and media agent both installed baremetal on a dell server. I understand that it is likely better to have the CommCell hosted on a separate server? If that is the case, which server hosts the index cache and DDB? This will be on a Windows install… would it be an issue running the media agent on a hyperv host with the commcell as a guest vm? Thanks

1703
Mike Struening
Vaulter
M
Byte
MubaraqByte
asked in Storage and Deduplication
AuxiIllary copy slow and architecture review

Hi, Everyone. I have a customer with this exact problem. After the Commvault refresh/reconfiguration which was concluded some months back, we had some issues backing up to tape which we finally understood was related to the tape drives we were using then. We have resolved the issue with the drives but we are still having copy to tape running at a very low speed (As low as 13GB/hr). Kindly assist us with below. We have sister companies running this same Commvault and we want to know how their setup is different from ours that make them better. We need to review our architecture to be sure the copy to disk and copy to tape can happen at the same time from the primary source. The difference in storage in terms of I/O and disk rpm from what we have here and that of our sister companies. Is there any way i can help them, please?

185517
Mike Struening
Vaulter
B
brucquat
asked in Self-Hosted Q&A
Is mirrored snapshot supported for snapvault operations?

Hello, As shown below, we would like to implement the following solution:Snapshots on DC1 are taken in the Hot Tier of NetApp systems (where the Production data reside) Snapshots are then replicated using Snapmirror DR software to another NetApp system (AFF400 Cluster) located in the remote datacentre DC2 Snapshots of DC1 are then replicated using Snapvault software to another NetApp system (FAS8300 Cluster) located in the same datacentre Snapshots of DC2 are then replicated using Snapvault software to another NetApp system (FAS8300 Cluster) located in the same datacentre Question is concerning point 4: with Intellisnap can we manage the snapvault of “MIRRORED” snapshots? Many thanks. Regards

2734
Mike Struening
Vaulter
H
Bit
HarveyMBit
asked in Self-Hosted Q&A
Configuring DR Commserve to a primary Commcell

What does it take to configure a DR Commserve to be linked to the primary or Main site CommCell

391
dude
Byte
A
Bit
AtulBit
asked in Readiverse (Education)
what is the procedure for Commvault certification?

I want to appear for  commvault certification on Backup device, what is the procedure for that?

15881
S
Vaulter
Fernando Souza
Byte
Fernando SouzaByte
asked in Storage and Deduplication
Release space

Hello Guys,i ran Data Aging and Disable/Enable scheduler backup job buit don´t released space.What other procedure should i do, Can someone know about this? Thanks

5045
Scott Moseman
Vaulter
G
Byte
GeoByte
asked in Self-Hosted Q&A
Version 11 SP 24 LTS zip package link

Hi, all Due business restrictions we cannot download 11.24 zipped package for Windows. Is possible to get a link like I received last time in March for 11.20? Thank you in advance. Best regards,George

55626
Mike Struening
Vaulter
A
Byte
AnujByte
posted in Self-Hosted Q&A
Vulnerability scans reveals vulnerabilities on ASP.NET on the Commvault servers.

In one of my customer's environment, vulnerability scans reveals vulnerabilities on ASP.NET on the Commvault servers. Have anyone did a .net framework update to latest 4.x and uninstalled the older one? Here is the files getting caught under vulnerability:   Security Update for Microsoft ASP.NET Core (DoS) (August 2020)             "  Path              : C:\Program Files\dotnet\shared\Microsoft.AspNetCore.App\2.1.16  Installed version : 2.1.16

339020
Mike Struening
Vaulter
Patrick Dijkgraaf
Commvault Certified Expert
Patrick DijkgraafCommvault Certified Expert
asked in Self-Hosted Q&A
Metrics Service Provider Billing

Hi, I have a few questions about a customer that has a subscription based license: To my understanding, we have to enable "Service Provider Billing" in Cloud Metrics Reporting. Is there a detailed overview available about exactly what information is collected? For instance, which field names like client name, subclient name, job error message, etc. are included? They need detailed information (Health, Activity and Audit) in their own Metrics server (hosted on the CommServe). But they want to forward only Service Provider Billing information to us (the Reseller). How can we accomplish this? I believe if we use the "Forwarding" option, everything gets forwarded, right? Thanks in advance for any response!

1473
Patrick Dijkgraaf
Commvault Certified Expert
Marwa
Bit
MarwaBit
asked in Self-Hosted Q&A
how to delete commvault client instance

i have two instance 01 &02 and I want to remove these instance and create a new one but I don't know how to delete these instance

21822
SparshGupta
Vaulter
C
CarlosPerez
asked in Virtualization and Containers
Synthetic Full big VM

Hi Team,I have an environment with three big virtual machines, aprox 30Tb each one, I have configured a subclient for each one. The last synthetic jobs are requiring to much time and during this time (more than 100 hours) the daily incremental jobs are queued. Do you know if there is any possibility to avoid it? in other words, is it possible to run both, the Synthetic full and incremental jobs, simultaneously?Thank you

2773
D
Vaulter
M
Mansour Samir
asked in Virtualization and Containers
How to add Huawei Fusion cloud open stack with identity access management instead of keystone??

How to add Huawei Fusion cloud open stack with identity access management instead of keystone??

2624
Chi Miao
Vaulter
A
Byte
AlexzyByte
asked in Self-Hosted Q&A
Error restoring DDB Store files. Restore job(s) [] encountered one or more errors.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : <commserve>File    : AuxCopyMgr.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@22900 46dc  10/28 16:51:58 4124325 DBBase-SQL() - dbmethods.cpp:1519, DB Layer will use [Exec] access by default. Use SetAdminAccess API for on demand Admin access.22900 46dc  10/28 16:51:59 4124325 Cvcl::init() - CVCL: Running in FIPS Mode22900 46dc  10/28 16:51:59 4124325 DetectNativeClient() - Found reg key [SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI11]. Using driver [SQL Server Native Client 11.0].22900 46dc  10/28 16:52:00 4124325 Starting DDB Recon with Indexed restore22900 46dc  10/28 16:52:00 4124325 TaskInterfaceDB::getOptions() - Loading default options into memory22900 46dc  10/28 16:52:00 4124325 Init() - Initializing job control [token=4124325:1:1,cn=<commserve>], serverName [<CS fqdn>], ControlFlag [1], Job Id [4124325]22900 46dc  10/28 16:52:02 4124325 CVJobCtrlLog::registerProcess(): s

13264
Damian Andre
Vaulter
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in Storage and Deduplication
Encrypted Mount Paths?

Hi, Is it supported, and if so recommeded, to use third party encrypted diskvolumes as Commvault Mount Paths in a DiskLibrary? /Patrik 

543
Mike Struening
Vaulter
E
Byte
elizabetaByte
asked in Virtualization and Containers
Restore of virtual machine on Tape library-error

Hello,I have commvault backup server and two media agents, one media agent installed on backup server and other installed on a special machine. I have installed vsa server and FRE server separately on each machine on Citrix virtualization.Before the backup of the virtual machine was placed on a media agent that is on citrix virtualization.I have now backed up the virtual machine successfully but to the Tape library via another media agent.When I do a restore from a virtual machine I have an error Best regards,Elizabeta   

5357
Mike Struening
Vaulter
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