Commvault Cloud Topics

Hi there, I want to share my experience with DDB reconstruction. My colleagues started the DDB database reconstruction because the DDB database was not in good condition. There were no current backups of DDB database (the last backup was 14 days old) and maybe some other error messages were active. They decided to start full reconstruction, maybe there was no option to make manual backup of the DDB database - hm, but the database had not been updated with new records anyway. The thing is that the reconstruction is very time consuming and moreover, since the DDB database is not running the backup jobs are not possible. The workaround we did was to temporarily disable deduplication. Another caveat is that we are running out of disk space. And that is how a disaster looks like . At the end I wil put my hypothetic questions. Is t

Hello, i was working on a Document restore for a customers sharepoint environment.we noticed when selecting an out of place location in the restore that we did not have the option to select a sub dir in the browse.we can only select the root of a site. see screendump: the customer wants to know if there will be an option available to restore To a different subset of site?i was not able to find details in the BOL: https://documentation.commvault.com/11.24/essential/136058_restoring_sharepoint_online_document_to_another_sharepoint_site.html kind Regards, Thos Giesk

What is the migration path for new Media agent; we have some servers which send archived data to a Media agent which is getting old; we want to move to a new media agent; usually for backups we just migrate to new hardware and do new full backups; we maintain aux copies so have historical data at a secondary location; however for archived data the data would still exist in old MA; would we require to aux copy the data to new MA before we can switch the jobs 

Using simpana 11.20.46I have done a last backup from an old OES server who has been decommissioned.This server has 2 sub clients: the linux file system and the OES file system. The storage policy takes a backup of both clients (the LX agent and the OES agent)This backup have been finally written to tape, using a synchronous storage policy, after that I have checked that the data on these tapes was valid and write protected the tapes. I can see the LX and the OES backup.Then I have removed this client completely from Simpana, now I want to check whether it is possible to restore from these write protected tapes.So I have putted again these tapes into the library, I have catalogued these, no errors at all, I can see the catalogued contents and also a dummy client has been created, but only with 1 sub client: the linux file system.So now when I try to see the jobs, I only see the linux jobs but I would prefer to see the OES ones…. 

Im getting this error when i try to add a new azure stack hub cleint to commvault. Error Code: [91:139] Description: Unable to connect to virtual machine host as user . Failed to get AzureStack URLs, Please make sure Azure PowerShell is installed on the proxy]Azure powershell is installed. Does anyone know how to get past this issue?

Hi there, most likely we will need to temporarily change disk library for a couple of storage policies because of slow DDB database reconstruction.My question is how to change disk library for primary storage policy copy? There is no scroll down menu to change disk library in Default Destionation field  Does it mean that I need to create new secondary copy and after that promote this newly created secondary copy to be the primary one? Is there any potential data loss? Do you have any hints or caveats for this task?

Hello, I would like to replace the WebServer certificate. But the new certificate for the server is in pem format. but the keytool accepts only crt. How can I still import the certificate into the mykeystore.jks ?Regards Thomas

Hello guys, I need your help. The Customer has an Exchange DAG pseudo-client with subclient ‘databases’ configured as a subclient that contains all DAG databases.They have removed some databases from Exchange DAG nodes (on server level).However, after click on ‘Discover’ button, deleted databases are still visible as a content.  The CS and Exchange nodes are running 11.20.46. Exchange version is 2016. I cannot find any hotfix regarding to this issue. As a workaround, the Customer put deleted databases to default subclient and disabled activity on subclient level. Any ideas how to fix it? Rgds,Kamil

Hello guys, I am trying to upgrade VMware and Hyper-V pseudo-clients to Indexing Version 2. I have found the following procedure:https://documentation.commvault.com/commvault/v11/article?p=10812.htm However, the procudure refers to clients (agents, i.e. File system Agent). I cannot find any procedure regarding to pseudo-clients. Any ideas how to upgrade them to Indexing Version 2? Rgds,Kamil

Hi, maybe someone from the community also needed to automatically restart “Completed with errors” VM job only for failed vm’s? There is an option from GUI, but it would be much easier to restart it using api or wokflow. If someone found an option to do that it would be great if yu could share it! Thank you!

Hi Guys,I’ m looking how many streams are open instantly on a media agent? I have 20 MA, 7000+ servers and 17k+ daily job. Best Regards.

Hi guys,after reading the documentation I’ve not understand if Commvault supports incremental restore of MongoDBCan I restore only one DB or better, only one collection, after the backup?Thanks in advance

Hi all, Please, could you please help me how to access my open incident on the maintenance advantage portal? I am sorry, maybe I am blind I cant see any option for accessing my incident.  

Hi, GuysI am currently running a Database Archiving project for a company and there’s a little issue which has delayed the progress.After we archived some production tables, the INDEXES and CONSTRAINTs for that particular table is not present on the storage.We tried to explain that, Backup and Archiving are different, the INDEXES and CONSTRAINTS are present in backup but absent in ARCHIVING, They insisted that, they would need the CONSTRAINTS and INDEXES on the STAGING server and Archiviing storage for reporting purpose. Is there a way to achieve this? 

Our weekly secondary AuxCopy is stuck at 30% since this weekend (so that it is blocking all the primary disk to disk incremental copies), with the below 2 error messages Thinking it might be some ports communication issue between the Media Server (S01190) where the tape library is attached to, and the CommCell Server (S02116), so I did the below ports check between the 2 Servers: Telnet from the Media Server (S01190) to the CommCell Server (S02116)Port 8400        OKPort 8401        OKPort 8403        OK Telnet from the CommCell Server (S02116) to the Media Server (S01190)Port 8400        OKPort 8401        Not OKPort 8403

Hello Is it possible to get an alert when the automatic SQL instance discovery discovers a new SQL instance?I would like to get some sort of alert of when this happens to insure that no new instances go unnoticed and unconfigured.If it is possible how do you set it up?  

Hi Vaulters.I have a customer that implemented backup replication from prod to DR. Now, they are asking if they can configure their existing DR replica of the backup as their air-gapped copy. Is this possible?If yes, is there any documentation that we can check to do this?Thanks in advance!

Hello, I would like to duplicate VSA subclient under VMware pseudoclient.Based on Commvault documentation, I did the step of the following page: https://documentation.commvault.com/commvault/v11/article?p=106064.htm Unfortunately, when executing the “qoperation execute -af clone_subclient_template.xml” command, an error occured, saying that VM tags are required to perform the subclient duplication. Do you have a proper documentation link or XML template to duplicate a subclient and how can I manage the dynamic content based on VM tags? Thank you in advance, Best regards,

There is a requirement to check 90 servers backup status (Servers belongs to different policy domain). Is there any best way to do it because I am following below method where I have to include the server name one by one. 

I have a client who has SQL admins using WAC to launch backups/restores for their day to day changes, db refresh, devops, pre/post-change backups, etc. outside of the control of backup environment. They developed these procedures without consulting data protection team, storage team, security team. WAC launches scripts from the client server with a generic account, for anyone with access to the client.In the scheme of things it goes unnoticed when you have ten thousand plus backups running daily. However this causes problems over time with unanticipated storage requirements, retention of nonproduction DBs, failed scheduled backups, etc. Not even going to go into regulatory and audit implications. I have two camps, one that wants to remove this unapproved use the backup infra for SQL production purposes and another that wants to secure these procedures. Oh the DBAs don’t want any change.Any thoughts out there in CV land? I wish to remain impartial, but the securi

Hi,After a power failure the tape library is showing offline with the error initializing device failed. I restarted the Commvault server and the error went away however the drive is showing a media but in actuality it is empty. I can’t mount a tape since Commvault thinks there’s still a tape inside the drive. How to resolve this issue? 

Hello, I try to restore an AWS instance using the out of place option.I have modified only the name of the instance and leave all default settings.I am restoring on the same Availability zone.I have this error messagedoes anyone have some experience on AWS restorations ? vol-064d51e6343cc439b-Volume type [gp3] could not be used for volume [vol-064d51e6343cc439b]. Volume has been restored using volume type [gp2].; vol-061d8c0b7a9efc2da-Volume type [gp3] could not be used for volume [vol-061d8c0b7a9efc2da]. Volume has been restored using volume type [gp2].; IAM Role [ce-ec2-standard-role] does not exist and cannot be restored to [myinstance-restore] thank you !

In the job summary report, what is the difference between Application Size and Media Size

I have read a couple or articles on CommVault Online that say defragmentation of the Magnetic libraries is a good idea. Diskeeper, now Dymax IO, was listed as a certified product for online volumes. I am wondering if others defrag theire libraries for performance purposes, and what products they use. I have read in older articles that the native windows defragmentation tool can be used. Also it states that it should be done outside of backup hours (makes sense). Any feedback or information would be appreciated. Thanks

I am adding a new Media Agent to an existing Storage Resource that has 1 Disk Library in place. Q: How should I structure it?Add Mount paths to existing disk library   Or Add a New Disk Library associated with new Media Agent (srap-ma02)?