Commvault Cloud Topics

Hi, I am doing a CC Migration and need to migrate a few clients at the time. I have done this a few times before but I cannot remember the CS Client turning up in the list of Clients during the import in the target Commcell. I cannot find this described or explained in the documentation. Is this expected behaviour?  I need to be sure there is no impact on the source Commcell that must remain operational as this is a large production Commcell.  Both Commcells are 11.20.67/Patrik

Hello I have a doubt:I have to add a MA server (RX2540 M5) to Commvault, the best way to add is by Commvault(CommCell) or do I do it through the Commvault software on the machine(rx2540)?So, do I have to create the MA database on the server or not?@Mike Struening 

Hello, How to disable sapphire Simpana 10 in my Fujitsu server rx2540 M5I cant disable by msconfig, dont appear: 

Hello, Did any one tried out the hyperscale x nodes on vmware Vcenter with VSAN /VxRail storage nodes as targetmy HCI have lot of compute and storage so though of this query is that can we virtualize hyperscale appliance/ref arch. CheersSrikanth

Hi,I have a strange behavior with Commvault and Intellisnap. We trigger Netapp Snapshots with Commvault Jobs. These Snaps are not copied to Commvault Library. Reason: We have a 2-Node Netapp Metrocluster in Place and a third Netapp with async Snapmirror syncronisation to keep the History of Snapshots there (so this is kind of a Backup Storage for the Metrocluster).We use Commvault only for triggering Snaps and for restores from these snaps. But Data is kept on Netapp with Snapshots. So this way our Service Desk personell needs only one GUI to restore Backups from Netapp and from all other kind of Backups we store in Commvault Library.Since about 3 Months I observe the following problem: When you browse a Netapp Snapshot Job with Commvault, you don’t see all Folders. When you browse the same Snapshot with Windows Explorer using ~snapshot after the UNC path, everything is there and you can restore it with no problem.Any idea why the Folders are not visible

Hi, EveryoneI have this issue on different servers i tried to uninstall commvault agent on. The issue, the commserve hostname on the Process Manager is “DISABLED”. i had gone to the registry to remove the DISABLED and changed the FLAG to 0. The server could not still be seen by COMMSERVE. I resorted to uninstalling the agent completely from the server, during the process of uninstallation, it writes ‘FAILED TO UNINSTALL FAILED MSI’. How do i solve these problems, please? 

Hi all. Tried to find information about support of Windows server 2022 in Commvault. Anywhere to find the list of supported agents, MediaAgents etc. Or can you confirm that Windows server 2022 is supported by Commvault. Thanks-Anders

Hello, Is office 365 also convered in capacity license or it only covered under Mailbox archiveusage based license?Thanks 

Hi all, We have a following issue. The LTO8 tapes were badly marked with LTO6 barcodes. Then, the tapes have been remarked with right barcode. However, Commvault can not recognise the newly remarked tapes - Commvault says that the barcodes had been already used and tapes were moved to retired group. We tried to perform Discover,  Full Scan (inventory) and Update barcode for the given tape without success. Is there any workaround for the issue? Is there only one way to somehow fix the tapes within the tape library?

Hey everyoneI’ve just moved to a new environment which already had Commvault configured in it.Im trying to make sure all the backups and policies are correct and mainly to understand the product better.I have both Commvault and VCenter in my environment. My VCenter was already configured to interact with the Commvault console.My question is about the both ways i’ve seend a VM being backed up.First way is when I go to Commvault» client computers» <machine> » Virtual Server Firstand second way is when I got to the configured VCenter in Commvault » <vcenter> » Virtual Machine » VMware » defaultBackupSet » content 

Good afternoon allI have DB2 backing up successfully and successfully executed the rollforward recovery within Commvault.the DBA would like to be able to run this from the command line and we used: db2 recover db <database_name> to 2001-12-31-04.00.00 The issue we have is that due to the way we have been routed, we need to specify a media agent for the recovery operation (easy in the GUI), but I can’t see a way to do this in the command line.I’ve saved the XML script that would allow this, but the DBA would prefer to just run a command.Is there anyway I can specify which Media Agent must always be used in this operation?I hope that makes sense?Thanks,Mauro

Hi, I need some advice here… My previous backup administrator disabled the below 2 System Created DDB Space Reclamation and Verification schedule policies, (I presume) due to lack of space on our disk.   Now, with the disk space being OK again, I’m wondering if it’s necessary/beneficial for us to re-activate those 2 policies ? BTW, we are about to move all the backup jobs to a new Commvault Server in the coming months, so is it still worth the effort of re-enabling those 2 policies on this old Commvault Server ? Kelvin

Hi All, Can anyone suggest me to disable SSO for webconsole. Previously we enabled the SSO and now like to disable it.  But, Websconsole is logging using SSO even after disabled the SSO in Admin console.  Thanks,Mani

Hi, is it possible to refresh Health report manually ?regards

Hello guys,The End customer got the following event.Does anyone know what that could mean?Egds,Kamil

Hi Commvault-people, We are about to configure Mount-path protection against ransomware.When I was reading up, I noticed this url:- https://documentation.commvault.com/commvault/v11_sp16/article?p=7879_1.htm Which states that “ Commvault software automatically detects the presence of Ransomware on your client computers using the honeypot file method. The Ransomware check happens once in 4 hours”. But is anyone able to confirm whether this is switched on by default, or does it need enabling?I know that the word “automatic” would suggest so but I would like confirmation if possible. It’s not a bad pitch to the customer if it’s already on and

Hi, I’m trying to add 3 nodes to an existing Hyperscale X cluster ?It’s a brand new installation, the cluster is up and running in with the first 3 nodes.Now I’m trying to add 3 more nodes, do I need to create a block with “cvavahi.py...” on those 3 new nodes as well and after that I will have the options in the Command Center to add them all under the one already there  or ?Thank you, it’s the first time I’m adding nodes to and existing HyperScale X cluster and I don't find any documentation on this !

Hello community , We are trying to migrate SAN storage to S3 cloud library .Per suggestions followed these steps . 1.    configured new global dedupe storage policy using your new S3 bucket and MA2.    configured new secondary copies in your existing storage policies pointing to your new S3 dedupe storage3.    ran aux-copyWe have huge data and contacted commvault support to determine the timelines to know when the aux copy will get complete . Currently aux-copy is running for more than 4 months.Support has mentioned below points .-Your current configuration is allowing the selection and prioritization of new backups over older data-You are also configured to copy all data to cloud and mentioned we are not using dedupe for aux copy. How to make sure have optimal Aux copy configurations 

Hi Pros!I’m very new to commvault and have setup an Exchange DB backup with Intellisnap that has been running for a month or so. When we did the initial setup we verified that we could restore single mailboxes by creating a recovery point like described in this guide: https://documentation.commvault.com/commvault/v11/article?p=55059.htmNow it doesn’t work. We try to browse and restore the mailboxes by selecting one DB and clicking “Recover Messages”, then selecting the MA and clicking “ok” and after that “list revovery points… after clicking “refresh” nothing shows up… only the text: “There are no items to show in this view” When checking the job “Create recover point” it also says: Error code 72:106 Mount operation failed, Source: Mediaserver, Process: LiveBrowseServerAnyone know why this happen?/C

We’re just starting to migrate to Exchange Online and have the backups (archiving) of mailboxes configured in Commvault.  From reading other posts on here, I understand that we’ll end up keeping a large number of the archive jobs as if 1 email is still valid in the job then it will be retained.What I’m trying to work out is what would happen if one or more of the archive jobs are deleted.Would the next archive job to run know that the emails were no longer in the archive and pick them up? Or because they have already existed in the archive index they will be skipped?The only way I can think to test is to delete a job and see what happens, but would prefer not to risk it if someone knows the answer for sure!Thanks

Hi,We have a new customer. They want to use VMware continuous replication.They have 1 vCenter with 3 clusters at the source site and 1 vCenter with 1 cluster at the destination site. Commvault document says;https://documentation.commvault.com/11.24/essential/106002_system_requirements_for_continuous_replication.html“Two access nodes (VSA proxies): One at the source site and one at the destination site.”https://documentation.commvault.com/11.24/essential/106456_known_issues_for_continuous_replication_in_command_center.html“Only one proxy at the source site and one proxy at the d

Hello,The customer bought new servers MS SQL and migrate to new 2 servers.Scenery today:2 servers MS SQL1 production2 copyNew Scenery:2 servers MS SQL (New Version of O.S. and Database)1 production2 copyand i need to copy the config of backup jobs, with the same configuration of current backup: retention, backups jobs, DDB, schedulers.Does anyone have any procedure? the best practices to do.

Hello all, Today, when I log to our Admin console from browser (I most time use commcell console), I got a notification for: “Service Pack Expiry”. When I go to details I got this pics: Its the last SP we have on our system, and the date of expiration is strange, 2019! Is this some bug or?Regards,

Hello everyone,All my backups are set to replicate from my primary site to my DR site and all copies have the same retention.  Weirdly, the Disk Library Growth report shows the media agent at my primary site has 178TB worth of data but my DR site is only 132TB so I’m wondering where the 46TB difference comes from.Question:  Is there a way to compare the contents of two media agents to see where discrepancies are coming from?ThanksKen

Hi, I’ve an old sealed DDB with no more jobs associated to it, it only shows some number of unique blocks left ( for a size of 1,18TB ) , secondary blocks is 0 ,  application size is already at 0. How can I then do what you proposed to do: “then remove ALL of the blocks for that store in one big macro prune.”?Cause I’d like to get totally rid of that sealed DDB ?