Commvault Cloud Topics

Hello Guys,I need a help if is necessary create a Proxy to communicate to CommServ or not? 

Hello, I have a question about calculation and usage TB license. We purchase 71 TB and 2000 Vm license. But now we are above our TB limit license. I understanded that all physical should use TB license and VM's should count under Protected Virtual Machines. In our case we using Windows File agent to back-up some of VM's but they counted under TB license. Under the client properties i do see Virtual Machine Properties TAB, that mean that client discovered by VM, but still using TB license. here are some exapler:   

Hello All, I want to identify whether all database backups are included in monthly backup with long term retention. Is there any way to generate a report which contains database nodes with monthly backup status.  Thanks Amit

Hi, I am performing a Commcell Migration and in the source Commcell there is a TapeLibrary that we need to migrate to the target Commcell. My question is if the historical data will be available for restores (i.e tapes will be migrated/re-labled as well).  And if using the option “Allow imported media to be reused on this Commcell” means that append will work once the TapeLibrary is migrated or if it is read only and tapes will be reused (moved to scratch) only once all data on them has expired. Regards, /Patrik

Hello Guys,i need to remove client in the commcell., but get an error, have an another choice to do this?i use “Retire Client”Force this. How can i make this?** This is a Lab and the server is removed of the Vmware.  

I have servers with 10’s of Millions of general user files (.DOC, .XLS) files that are ‘manageable’ using the Standard File Agent method of backup I’ve often considered the Block Level method, but its the idea of ‘another Filter’ Driver in the Windows stack that concerns me:Not due to the quality of the code coming out of CommVault (which is very high) But due to the nature of Anti-Virus drivers, and their updates that often disrupt other filter drivers - with the small potential for a blue screen I’d be interested in any thoughts, comments, experience(The Windows Servers hosting the File Servers are 2016 and 2019 NTFS) Many Thanks

Hello, Is there a way i can assign 1 scratch pool to 2 tape libraries? Kind regards,Joao Amaral

Hi,We are getting errors if we test the active directory authentication (“domain controller” ) from the commserv java guiCan someone tell me in which error log I can find the error?  

 Moving the Private Metrics Reporting Server to a New Host, the procedure: https://documentation.commvault.com/11.24/essential/37719_moving_private_metrics_reporting_server_to_new_host.html Step 2:  Restore the CVCloud database: If you used SQL Server Management Studio to back up the CVCloud database, copy the CVCloud .dmp file, paste it to a location on the new server, and then restore the CVCloud database using SQL Server Management Studio. For instructions, see Complete Database Restores (Full Recovery Model). If you used the SQL agent to run a full backup, restore the CVCloud database to the new dedicated server. For instructions, see Restoring SQL Databases Out of Place.  We restore the SQL using SQL agent, out of place.Step 4: Upgrade the restored CVCloud database using the DBUpgradeTool.  In the Path to backup Database box, click the [...] button and select a directory for the backup of the database dump file. In the DBUpgrade Log Location box, click the [...] button to loca

OVF Properties backup possibility in commvault? 

I have a requirement to back up data from a server then delete it from the source once complete.  Commvault doesn’t have this feature natively so thinking a workflow.  Does anyone know if there is a workflow currently available that does that?

Is it possible to make the agentless restore “Browse Files” process faster? It’s so slow that it takes longer to find the files than it does to restore them.

RHEL 7.9 and SELinux have tools such as sealert to report on avc denials.  We are seeing many false positive alerts, and they are inconsisent across nodes. Overall about 22 false positives.Why are these false positives triggered inconsistently across nodes? Is using sealert to find alerts recommended? If so, is reducing the false positives using ausearch and semodule to generate local policies recommended or frowned upon? Is there a better way?Thanks.Marc

Hello everyone,I have one client that will not connect to Comm Cell server for backups or updates.The install appears health and running fine...iThe server is  a Centos Linux 7.9 server running V11 Linux agent.The following ports are open in iptables 8400, 8401, 8403 and 8600..cvping outbound from the server can connect Comm cell on all the ports list above.However inbound connections using cvping to the client fail on 8401 and 8403.DNS is working correctly and there are no network firewalls between the two servers.The cvd.log has a error: failed to open socket and one more thing strange  about this  client install is that uses the severs is displaying the uname  -a name in commvault Vs. the OS name CENTOS 7.Any help will be greatly appreciated. 

could anyone say something about restoring all files from the date a Synthetic full has been created and all subsequent incremental. I did restore:based on the jobs given a time range selection from Oct 5 7.00pm it restored 2000 files but skipped nearly 80k files but don’t know why. It’s seems like only the files from the most recent incremental were restored and the others are actively skipped? Anyone, experience, or an idea? I’ve been able to restore all files + incrementals like that and getting it all, but not this time.

Hi everyone.how do you estimate MCSS storage requirements? MCSS (cool) would be our customers’ cloud secondary copy in their existing Commvault environment. So there are values available like local block size (128KB), deduplication factor, baseline size and such for estimation  We’re seeing around 1.2 to 1.3 x in MCSS demand compared to local disk with customers who set it up recently. As MCSS secondary copies “must have a minimum retention of 30 days", reducing retention (which oftentimes is the customer’s choice for solving storage issues) is apparently not an option here.While of course we cannot provide a 100% estimation, we intend to not be too much off.Thanks.  

Hey,I’m trying to change a cloned report of webreport “Backup Job Summary”.I’ve cloned it and make some alterations.Im trying to add default values for the client names in the Input Section,but it fail when report is run with “Conversion failed when converting the nvarchar value 'NaN' to data type int.”I suppose that it’s the client name shown in the dropdown list that I should add but that gives an error.According to documentation thats really all thats needed.Anyone know what to put in there? //Henke

Hi, We are having a problem with our Netbackup setup with HotAdd mode to backup our VMware, i.e. if the Proxy Server takes more than 4 VMs to backup at the same time, loads of VMs would fail with the below error messages.“Error opening the snapshot disks using given transport mode: hotadd Status 23” In other words, this Proxy Server can backup no more than 4 VMs at the same time. OK, I admit that this is a problem in our Netbackup environment but I feel that I may get some help by posting this question here in Commvault forum because Firstly, the reason why we are testing this HotAdd transport mode within Netbackup environment is because we intend to deploy the same technology in the coming months in our another backup environment which is Commvault. Also, at the moment, the Netbackup support seems to be at their wits’ end (which does make me feel a bit disappointed). But, on the other hand, the issue seems to be more connected to the VMware environment and its associated configuration

Hello all, I want to restore a folder from a mailbox exchange form a DAG. The ddb where is located the box is 500 GB. Must have an equal space, see larger on my proxy exchange in order to restore the ddb completely to recover this folder ? regards

We use another vendor to backup AD and looking into leveraging One touch for scenarios where AD is completely down. I’m aware we’d have to log in locally to the Commcell to even start. But has anyone done this with One Touch before? I’m thinking a simple Authoritative System State restore should work but just wanted to know what other folks experiences have been. Do we even need to use One Touch for this?Many thanks

When trying to install the Unix file system agent on a new machine.  I use the following procedure.Create the client on the Commserver,but only for the purpose of being able to create a certificate. On the new client, run the cvpkgadd program.  When it asks if there is a firewall, I say “no”.  There is a firewall, but sufficient ports are open that when using the installer from Sp18 that it works fine.  Using any installer SP20 or later, it us unable to establish a proper connection to the Commserver. If I tell it there is a firewall, and it tries using port 8403, it still times out.  I have verified that the Commserve is reachable from the new client on that port. When using SP18, once the installer has completed, then I go into the commserve and provide firewall settings, push the network config and perform a check readiness. I can then update the software to SP23 from the commserve.The SP18 installer does not have this issue.  SP20 or later does.  The Commserve is currently at SP23.

Commvault new licensing model very straight forward, but when we compare with earlier version its very flexible to match customer requirement. New license good for some one using hypervisor environment and if they planning to move cloud. But this new licensing model not suitable for onprem setup like they are using physical servers and are they have to backup separate NAS server etc….because its very costly backup solution.

I configured cloud storage with DDB and plan to enable WORM copy. 1, I’m new on CV,  could you guide me how to delete backup set and change retention? want to validate after enable WORM copy on storage. 2, We could enable WORM copy on CV level to make sure no one will delete backup set, any suggestion to protect container on Azure blob? want to make sure no one could delete it?

Hi, today customers are more and more thinking about hybrid solution. We got the following question: “We would like to implement an hybrid environment (one DC & AWS). In the DC, we have some physical Windows/Linux computers. In case of DR, would it be possible to convert those physical computers to Virtual machines in AWS from a backup residing in AWS?”.Well, in the Commvault documentation, I saw that the possibility exists to convert physical Windows machines to Azure (Virtualize Me). Are there any plans to convert AWS (also for physical Linux computers)?Thanks.

Hello guys, I’m running a MS SQL backup via VM in Nutanix and even I disabling the Intellisnap in the client everytime a backup start a backup of snap start to run. I checked in the Command Center and in the configurations the Intellisnap is disabled. My concern in this is because the license of snap is being applied and I don’t want to.Is there something that I can do to disable permanently to not use Intellisnap in this case?