Commvault Cloud Topics

Hello,I am using a SQL on RHEL 8.2, have installed Commvault Filesystem and SQL agent 11.24 on it. [sqladmin@SQL82~]$ cat /etc/redhat-releaseRed Hat Enterprise Linux release 8.2 (Ootpa)[sqladmin@SQL82 ~]$ Have used sqladmin which has necessary sysadmin rights and added these under properties of SQL client however still unable to discover any DBs in the subclient. Any clue ? 

Hi All, we have an new installation of CV and we have started an very big netapp cifs backup. The Serverplan has an Operation window active where the client is asscociated.  What happend with the running job when we change the operation window ?

Hi Commvault-people, Our DBA’s are looking to implement SQL2019 across the board, and that will include our Commvault implementations. Although I can see it is supported, I can’t see from which Service Pack.We are currently on SP16. Does anyone know where I can find this information? Thanks

Hi,Our customer has MongoDB systems. Versions;Commvault version: 11.20.64MongoDB version: 4.4.4OS version: ubuntu 20.04I added MongoDB pseudo clients successfully. I took FULL backup manually from subclient. I created schedules for FULL and LOG backups.Oplog ScheduleIf I take full backup from subclient manually and run log backup from schedule, i took error like;Error Code: [7:247] Description: Failed to backup MongoDB oplog dumps. Submit FULL SNAP backup immediately to resync the oplog dumpsI try to take full backup from schedule and i took error on archive index phase;Please check the log files for this job for more details.I checked logs and i saw this error in MA’s archiveIndex

Hi all,I would like to ask you about utilization of tape drives in the tape library. In our situation, however there are 4 tape drivers in the master pool, the Commvault is choosing only 2 of them. The rest of them is idle. Is there any way to force using the tape drive with the given storage policy? Can be helpful to associate the tape drive with only one media agent, that can only use that tape drive? Is the number of streams a variable in this case? Thanks for any suggestions!

We have a major project that will be started.For various reasons some of our compute and applications will move to Azure Gov cloud.At the present we have two commcells serving the enterprise on prem.One of them contains backups for clients that need to move.There are Local libraries for primary and Azure Libraris (Commercial cloud) for secondary copies.Preferably being able to retain backups is desiered, at least the backups that exists in Azue.I know that clients can be migrated to a new comcell but the backup data isn't migrated.Anyone gone through something like this? If so how did you tackle the task.We have just started to plan out this change and is just throwing ideas around. BRHenke

We are performing the intellisnap backups for AWS EC2 instances.Is there a way to get the snap list in Commcell console for EC2 instances for intellisnap backups?

Hello, For some reason i don’t know yet, my vcenter’s intellisnap backup failed since several days. Snap job passed, but backup copy never passed. Now i have a problem with snaps size and dates, my storage team ask me what to do. I would like to fully cancel this job but when trying to kill backup copy it still relaunch immediately, and want to clear the snaps history related to this job (vcenter, even if it does not seem to be problematic here, but storage too). In other words, how can i really cancel an intellisnap composed job to clear all, please? Thanks in advance. Regards.

Hi All,I had some issues with VM replication terminating with error. After marking for full sync the replication finished successfully.Now the problem is that every following replication replicates the same amount of data as the full replication did. Because full replication takes 7 days to complete I would like to avoid deleting the target VM and configuring the replication from scratch.What could be the reason for replicating such huge amount of data? How could it be fixed?Regards,Lubos

Hello ! In the next days, I have the opportunity to replace an existing Windows MA (with VSA) with a Linux MA (also with VSA).The windows MA has a local (internal) disk library hosting deduplicated backups of a single storage policy. The target Linux MA also has internal disks library + an LTO8 tape library.Both MAs are online and can communicate over the IP network. It looks possible to perform a move of the DDB of the windows MA to the Linux MA, but it is not possible to perform a move of the windows Mount Path to a linux server. I would like to keep my existing Storage policy (that of course can be edited for this purpose) and existing backups so they could age normally (ideally) without manual action at the expected end date of retention. Has anyone already performed in real such action ?How have you done this ? Or would you ?   Of course, I can create a new storage policy wi

HelloI have a problem of auxiliary copy between two media agents with HP StoreOnceI have a 2*100MB WAN link between the two MA.I got 13:138 errors but job is still runningSee attachments for detailsIf someone could help meSP11.22No firewallingFirewall is Off on the two MA Regards  

Hello Guys,i’m looking for a way to determine how much storage is in use by some of my clients, but i can’t find it.I found the Top 5 biggest servers by using the Command Center Dashboard so the information must be there. Can anyone give me a hint where to look?

Hello,I want to automate the maintenance mode to allow SCCM to patch the Media agents.We have a gridstor of 2 media agents that are used a lot.I want to script this part. put a media agent in maintenance mode.Get the confirmation that the MA is in maintenance mode.Allow SCCM administrators to patch the Windows  media agent.The SCCM Admin will reboot the MA.After that I disable the maintenance mode on the MA to allow it to take backups againCan you help me to get the correct command for the highlited lines please ? Thanks !   

Hi,i’m searching for an REST API to do a preview of a subclient (vmware) when a vmware tag or folder are added to the content configuration.When executing the API GET {{ServerUrl}}/v2/vsa/vmgroups/15521the result is :"planEntity": {},            "content": {                "children": [                    {                        "equalsOrNotEquals": true,                        "displayName": "OFF",                        "allOrAnyChildren": true,                        "type": 5,                        "path": "OFF",                        "name": "/Nd1/host/OFF"                    } even with the vmware tag *OFF* i get nothing.i would like to have the list of VM like the preview option.Please adviceKind regards,Christophe

Hi All As per below documentation, Commvault suggest to integrate the Microsoft Authenticator app with CommCell as third party unknow application for general users.https://documentation.commvault.com/11.21/expert/126153_adding_commcell_account_to_microsoft_authenticator_app.htmlCan anyone you help me to integrate the CommCell with Microsoft Authenticator as domain Account not an individual user.Means, I want to add my domain Domain account for generate the PIN not an other account. (Refer the attachment)Note: In Microsoft Authenticator, I can able  login using my own Domain account , but I couldn’t find any way to integrate with CommCell.  

Question: On a Windows cluster subclient when I change the performance setting to automatic use optimal number of readers and press ok it goes back to the Use data readers setting.We are using Commvault version 11.23.12Is this only going to be applied when we go to 11.24 ?   

Hi All,I have inherited a commvault setup where the retention policy is confusing me. An extended retention policy is in play: What i am noticing is that monthly end backups are being retained for 2190 days rather than 365 (example shown in screenshot), can anyone explain why?   

Hi,Why I don’t see possible transport mode for RHEV? I was looking if SAN transport support there?Can anyone advise please?‘Anuj

is intellisnap and VSA vm backups are same? Please share me the documentation to understand these...

Hi ,I would like for a task that is running every month put a planning exception on January 2nd.I don’t find to do this on task schedulerthanks for help 

Hi, I am reaching out here on behalf of a customer. It is about the vulnerability CVE 2021 36934 (“Hive Nightmare”) were Microsoft recommends to limit the access to \system32\config.https://msrc.microsoft.com/update-guide/vulnerability/CVE-2021-36934 Microsoft states there, that their workaround can impact third party backup solutions. That’s why the question came up if the workaround is applied if and how this could have an impact on VM and File System backups. This is the workaround:Restrict access to the contents of %windir%\system32\configCommand Prompt (Run as administrator): icacls %windir%\system32\config\*.* /inheritance:eWindows PowerShell (Run as administrator): icacls $env:windir\system32\config\*.* /inheritance:e

Is Commvault able to manage Vmware guest, Array to Array based replication with Pure Storage arrays?In the documentation it looks like it can do it for NetAPP.  I would love to be able to set this up with my Pure Storage arrays.https://documentation.commvault.com/11.21/essential/123160_array_based_replication_for_virtual_machines.htmlAlso in the Array management portion of the Java GUI.  For the Pure Storage array I do see some fields about target array for replication… but I can not find much about it..Thank you,

In looking through the topics around communication with Clients in firewalled environments there is the discussion around using host files on those clients when no DNS resolution is possible.  In configuring a cvfwd.txt distribution file in the client group there doesn’t appear to be a way to also include the IP addresses of the Media Agents or Commserve.  There is the notion of the Network Proxy Appliance, however again we have a DNS dependency.  For small groups of clients it doesn’t make sense to deploy said appliance, rather hosts file seems more reasonable. If the cvfwd.txt file contains the names of the Commserve and Media Agents why not give us the ability to control the IP address used ( for NAT”d networks ), and just leverage the current IP’s of the Commserve and MA’s if appropriate ( for non-NAT’d networks )?Looking for a reason why the hosts file is the chosen method here, rather than providing all that functionality right in the cvfwd.txt file?   

Hello Commvault Community,  I noticed a problem at the client, where when trying to generate a dump of the CommServe database, it does not generate it correctly. A file with the .bak extension is generated in its place.I would like to ask for help in solving the problem, it is a key element in environmental recovery (DR). Thanks for help,RegardsKamil

I’m a little confused about multiple partitions and or DDBs limitation. There are several places when limits are mentioned like the one and only Hardware Specifications for Deduplication Mode1) https://documentation.commvault.com/11.24/expert/111985_hardware_specifications_for_deduplication_mode.htmlwhich mentions “2 DDB Disks” per MA andConfiguring Additional Partitions for a Deduplication Database2) https://documentation.commvault.com/11.24/exper