As titled, any parties did try this in the testing environment without any issue?
- Vaulter
- 230 replies
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1 May 2024
Hello
I can see there were a couple of cases raised around this topic and i see since 2023 jan we do not support it.
If you like I would raise a ticket to be created in to a CMR ( Customer modification request ) as that is the process to get it supported or a definitive answer if it is on the road map.
If you are unable to raise a case then the accounts/sales team should be able to assist you with this request
Kind regards
Albert Williams
+1
Thanks Albert! Could you help raising a ticket in CMR and provide me the link to trace the case?
Actually I had raised a case via mail as well as Portal in advance, but so far no response.
- Vaulter
- 230 replies
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3 May 2024
Hello
Can you advise the ticket number you raised up? I can follow it up and get all the required details sorted out.
Kind regards
+1
I just sent the issue to crm@commvault.com but I still not get any update now.
And it does not have any case NO. yet.
- Vaulter
- 230 replies
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6 May 2024
Hello
I would recommend to contact your account rep around getting the CMR created or raising a support ticket with the details and requesting a CMR to be created.
Kind regards
Albert Williams
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