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Question

empty from and subject for restore o365 exchange

  • May 2, 2024
  • 3 replies
  • 75 views

Forum|alt.badge.img+5

hi

any idea why from and subject are empty ?

Pavel

 

3 replies

Forum|alt.badge.img+15

Hello @Pavel Banar 

This could be a draft or a browser issue. Hard to tell at first. 
Can you advise what they look like when they are restored? Can you do an out of place restore to a subfolder in this user and share a screenshot of the items?

 

Kind regards
Albert Williams


YYZ
Byte
Forum|alt.badge.img+12
  • Byte
  • May 3, 2024

Same issue happening here

Just patched from 11.32.45  to 11.32.49  (on the CommServe and the o365 Access Node) and the ‘blank from / too’ has occurred


Forum|alt.badge.img+15

Hello Team,

There is currently a Dev thread open for this exact issue and they are working on the issue.

If you like i would recommend raising a ticket and advise the following:

 

Summary: 
V11 FR32 Exchange MB O365 Browse Results displaying blank fields

Issue:
Same problem as reported in case "240430-581". This case was advised to me on Community and advised to raise a support ticket to provide further visibly to Dev in regards to impact. 

 

When raising this support ticket please also include a Commserv Database and logs as it will be requested of you to go to Dev. 

 

Kind regards
Albert Williams