Hello Chinchilla,

Thank you for reaching out to Commvault community. This is actually a soft error, as when the Standby CS is configured in a LiveSync environment, there are no certificates generated on the 1st Instance of the Standby CS. When a failover occurs, the Failover process checks for the folder and deletes it. Since the folder is not present, the failover throws the error but it is nothing to be concerned about, as a new certificates folder is created once the services are up on the Standby CS. 

Once a failover occurs, there should be a certificates folder on the Standby CS so that the next time you failover, you will not see the “soft failure”.

Please let me know if that helps!

-- Chuck Graves

Hi Chuck,

Thanks for your update. BTW, the failover/failback few times already but the “Delete CommServe certificate folder...    Failed” still exist when failover.

The issue has been addressed in 11.32.48 and 11.34.3 onwards and as Chuck mentioned, it’s nothing you should worry about.