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license

  • January 19, 2026
  • 3 replies
  • 24 views

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i have the problem in Commvault license. I apply the license, put still the evaluation. Please see the  PIC attached. any help Please .

Best answer by Michael Woodward

 

i have the problem in Commvault license. I apply the license, put still the evaluation. Please see the  PIC attached. any help Please .

Hi there ​@Fawzi 

Is this a new CommServe installation? When you build a new CommServe you will get a license file as part of a welcome email this is only a temporary (evaluation) licence which it looks like you might have.  It gives you a period of time (30 days) to deploy and you will need to request a permanent license.

You should be able to do that via this link: Commvault Support Services - Product Registration & License Management

If you fill out the form and use Option 1 (Register a new Commvault CommServe) you should then receive the permanent license within a day or so.  

Hope this helps!

3 replies

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  • Vaulter
  • January 19, 2026

Hi ​@Fawzi ,

Try to restart the all services on commserv once. if the error still appears to be same. kindly log support ticket to get new replaced license file.


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  • Author
  • Novice
  • January 20, 2026

i do restart the service but still the error.

how can i open ticket with Commvault


Michael Woodward
Certified Expert
Forum|alt.badge.img+14

 

i have the problem in Commvault license. I apply the license, put still the evaluation. Please see the  PIC attached. any help Please .

Hi there ​@Fawzi 

Is this a new CommServe installation? When you build a new CommServe you will get a license file as part of a welcome email this is only a temporary (evaluation) licence which it looks like you might have.  It gives you a period of time (30 days) to deploy and you will need to request a permanent license.

You should be able to do that via this link: Commvault Support Services - Product Registration & License Management

If you fill out the form and use Option 1 (Register a new Commvault CommServe) you should then receive the permanent license within a day or so.  

Hope this helps!


Forum|alt.badge.img+1
  • Author
  • Novice
  • January 21, 2026

thanks all.