License status showing evaluatiion for new build commserve

Hi @Bathini,

To resolve the issue of your CommServe showing the license mode as 'Evaluation' after applying the license, follow these steps:

1. Verify the license mode in both the CommServe Java UI and the Web UI.

2. If the license mode is displayed as 'Evaluation', check if the CommCell is new and if registration is pending.

3. If the CommCell is new, apply a new license using the CommCell info XML file.

4. Follow the steps to apply the license:

   a. Save the license file to a disc or on a network share.

   b. In the CommandCenter, from the navigation pane, go to Manage > License.

   c. On the License page, click 'Update license'.

   d. In the Update License dialog box, click 'Select license file' and locate the license file. e. Click 'Apply'. For detailed instructions, refer to the documentation: Applying License from License Page in Command Center 

[https://documentation.commvault.com/v11/essential/applying_license_from_license_page_in_command_center.html#:~:text=To%20request%20a%20new%20license,information%20from%20the%20License%20page].

If the issue persists, ensure you have registered your CommCell and received your Permanent License File at Commvault Product Registration [https://support.commvault.com/Support/ProductRegistration].

Regards,

Wasim