One of my MS SQL database backups keeps on running for entire day, but the progress is 0% and sometimes it completes after making some failed attempts and sometimes it fails completely. when I checked the error message under the failed attempt it says. "Error encountered when closing the virtual device. Please see SQL Server vdi.log for more details." I have already shared the logs with CommVault support. However, I was checking the event logs related to VDI on the server and found attached alert. can this be the issue.
Regards
Amit