Skip to main content
Answer

After 1/18 Update, PDF reports have grey overlay color

  • January 22, 2025
  • 4 replies
  • 38 views

Forum|alt.badge.img+4

Hello, has anyone seen a grey colored overlay on their reports after the 1/18 system wide update?

If so, do you have a solution for this?


Thanks

Best answer by mallic

This was resolved by an update from metallic on the metallic side

4 replies

Lukas3D
Byte
Forum|alt.badge.img+11
  • Byte
  • January 23, 2025

Please create a support case. Considering past experiences from the last few years, these major patch updates are smooth now, I’m glad that we worry about the reports only.


Forum|alt.badge.img+4
  • Author
  • Bit
  • January 23, 2025

Thanks, I filed a ticket 4 days ago. Support is still researching this but I was not sure if I was the only one seeing this issue or not. Suppoort has not verified if I am the only or not. 

 

 


Forum|alt.badge.img+4
  • Author
  • Bit
  • January 23, 2025

when I generate the report manually, I do not see the issue but when the report is auto-generated, the grey overlay shows up


Forum|alt.badge.img+4
  • Author
  • Bit
  • Answer
  • July 9, 2025

This was resolved by an update from metallic on the metallic side