SaaS (Metallic) Q&A

A user accidently deleted their entire folder structure and I need to restore it. Any instructions out there?

I installed the client but am not sure what to do next to get my data protected.

Do you have any guides or walkthroughs for setting up Metallic OneDrive backups? What’s the difference between Express and custom?

I need to restore a few deleted items for one of our directors and fast. How do I do this?

I have a corrupted Mailbox and need to restore it from my Metallic backups. Help!

Do you have any guides or walkthroughs for configuring Metallic Exchange Online backups? I see there is an Express and a custom, though I’m, not sure which to follow.

Just signed up for Metallic Office 365. How do I activate it?

I’m running my first SharePoint backup and 2 days later it is still running. How do I optimize the performance?

I’m running my first OneDrive backup and 2 days later it is still running. How do I optimize the performance?

I’m running my first Exchange backup and it is crawling. I have not changed anything because I don’t want to make it worse. Any ideas?

I need to perform a restore for an individual item from my Metallic SharePoint backups. How do I do this?

I need to perform a restore for an entire site from my Metallic SharePoint backups. How do I do this?

I’m looking to set up my SharePoint clients within Metallic. Do you have any resources for that?

Do you have any guides or walkthroughs for installing Metallic SharePoint backups? What is the difference between the Express and Custom installs,

A Teams backup fails with the following error message:"Failed to populate hosted content for conversation item"Any idea what that means or how to fix it?

Someone deleted a few files within a Team that I need to restore. How can I do this?

I need to restore an entire Team in MS Teams and am unsure how to do it.

Do you have any guides or walkthroughs for configuring Metallic Teams backups?

Do you have any guides or walkthroughs for installing Metallic Teams backups?

Looks like someone deleted a few important files from their OneDrive and I need to restore it. Any instructions out there?