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Question

Restoring OneNote Notebooks

  • October 26, 2023
  • 5 replies
  • 226 views

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When I try and restore a Notebook, I do not get a functional notebook that will open.  Are there other pieces that need to be restored in order to have it work properly?

5 replies

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Hello,

What agent are you attempting to leverage to perform this OneNote Notebook?

Thanks,

Mike

 


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It’s a cloud agent backing up O365

 


Arvind
Vaulter
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  • Vaulter
  • October 27, 2023

Good Day @Restoring OneNote Notebook,

Could you please confirm if you are referring to OneDrive/Sharepoint - O365 refers to Exchange/OneDrive/Sharepoint/Teams as well and they use the Cloud Agent?

Let me know if any questions, thank you!

Cheers,
Arvind


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This is in the OneDrive for business.  The Notebook is located in an individual’s OneDrive


Arvind
Vaulter
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  • Vaulter
  • November 8, 2023

Good Day @Restoring OneNote Notebook,
 

Thanks for the confirmation and information.


OneDrive should be supported with the backups of OneNote items, reference: https://docs.metallic.io/metallic/onedrive_for_business.html

Could you please share with an reference or the issue of what’s not functioning on the OneNote side?

Would preferably request to log an case with us at https://support.metallic.io, as it does look like we would need to investigate deeper over the restore logs and as well to understand what’s the functionality with OneNote isn’t functioning. 

Let me know if any questions, thank you!

-AR