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Hi,I’d like to identify ESX-VMs which are backed up by the virtual server agent AND having an active filesystem backup via agent (double backup  ). Is there any report I can get this information from?Regards,Janko(using 11.23.12 right now)

Can we copy data from a bad tape to another tape in commvault? or is there a way to copy data from secondary copy tape to primary copy tape if the primary tape goes bad?

Hi,I’m currently try to create Alibaba hypervisor, but somehow it failed. Error is “Add hypervisor failed. Validate VS credentials failed. Error [100:Unable to connect to Virtual Machine host [default] as user [LTAI4xxxxxxxxxxxx]. Please ensure that the proxy is able to communicate with the host and that the user account and password are correct.]”.Alibaba vendor said that they provide the correct access & secret key. I communicate the proxy from CS using public IP. Is it due to this the proxy try communicate to ECS using public IP hence it failed?Is there any log in commvault that I can check whether it is due to communication or credential?regards,Fauzi

Wondering how can I set a specific time for TRANS logs to expire.   I dont see where I can set a specific RETENTION for the TRANS logs backup schedule.  I notice on a FULL Schedule for SQL or for Windows File systems  when you click the “Advance” button on the bottom of the “Schedule Pattern” tab that there is a “Media” tab on the “Advance backup options” and you can set job retentions etc…   For a TRANS schedule the media Tab doesnt offer that??ThanksBC 

Can someone recommend how to fix this without going into SQL management studio?  

Hello, I have some question about application class 1 lincense.  I have installed around 400+ sql  in commvault and if i look to my License summary then i see like 6 sql clients onder te tab Application Class 1. And that not what i want because its using client license.On the sql client i have instal only sql software and after full back i have released license for file system. I do find Mirosoft Sql server on Components in the Application Class Licenses for Application class1. But why another 395 installed sql clients are not listening in license summory onder Application class 1 ? 

Hello community,I am testing a Commserve failover.I have already made a test when there were no firewall and all is ok.Now it is in production and firewall is implemented.There is ON premise site and AWS site connected through direct connect VPNeach site is backuped up locally, it means that actually there is no backup copy from on premise to AWS. I am not sure about the communication and ports used when the commserve DR becomes the master.I think that when the commserve located on AWS become the master, the new commserve should communicates with MA and clients locatedon aws and also on premise Here is a little diagram, any help would be very appreciated.I need somehelp to identify what port to use and what source and destination (bidirectionnal or not) and I will ask the network team to add rules. Thank you !   

Hello team, This might be a little unrelated question but I’m really curious what “CommVault” means.Just imagine it’s combination of two words.I’m still a newbie and not an English native speaker.Could you put this simply? Thank you.

Hi AllI’m having performance issue with the auxiliary copy. This log capture from media agent. Having low data transfer rate. There is 2 media agent installed in this site, one is working fine, another one got issue. |*5850951*|*Perf*|592185| =======================================================================================|*5850951*|*Perf*|592185| Job-ID: 592185            [Pipe-ID: 5850951]            [App-Type: 0]            [Data-Type: 1]|*5850951*|*Perf*|592185| Stream Source:   xxxxx|*5850951*|*Perf*|592185| Simpana Network medium:   SDT|*5850951*|*Perf*|592185| Head duration (Local):  [29,June,21 11:58:57  ~  30,June,21 05:31:55] 17:32:58 (63178)|*5850951*|*Perf*|592185| Tail duration (Local):  [29,June,21 11:58:57  ~  30,June,21 05:32:31] 17:33:34 (63214)|*5850951*|*Perf*|592185| ----------------------------------------------------------------------------------------------------------------------------------------|*5850951*|*Perf*|592185|     Perf-Counter                  

Hello All,I am about to configure alert for Backup Copy fallen behind.Long story short i would like to have monitoring for the bakcup copies of VSA snapshots.Recently we faced issue with missing synthetic full and broken chain, and after that no backup copy was executed automatically. In order to avoid such delays in the backup copies i would like to setup monitoring for this and if the same issue appear in the future to receive notification.So, i have activated the Backup Copy fallen behind on the storage policies in question: https://documentation.commvault.com/commvault/v11/article?p=106912.htmBut in the alerts tab there is no configured alert for this as it is with “AUX Copy fallen behind”So can someone who configured such alert give me idea what Alert Category & Type have to be set ? Thank you in advance for your time. 

crashdump log: <6>[5258663.115395] EXT3-fs (dm-22): mounted filesystem with ordered data mode<6>[5431207.839871] 31828: cvbf_attach_block_device(): Attaching to 253:20<3>[5431207.839877] 31828: ERROR: cvbf_attach_block_device(): Device 253:20 is already attached<6>[5431241.625666] kjournald starting.  Commit interval 15 seconds<6>[5431241.626067] EXT3-fs (dm-22): mounted filesystem with ordered data mode<3>[5435880.559354] INFO: task CvMountd:11008 blocked for more than 180 seconds.<3>[5435880.559362] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.<6>[5435880.559370] CvMountd        D ffff88084d8a3c24     0 11008      1 0x00000000<4>[5435880.559381]  ffff880180d1fd38 0000000000000086 ffff880180d1e010 0000000000013400<4>[5435880.559394]  0000000000013400 0000000000013400 0000000000013400 ffff880180d1ffd8<4>[5435880.559405]  ffff880180d1ffd8 0000000000013400 ffff880266776240 ffff88084fc40480&lt

Hi..Scenario:Some clients are being re- deployed using Jenkins + Ansible... This re- deployment contains a decoupled install of the CVLT agent.After re- deployment, we need to go to "Client Computers", "New Client", "Unix", then enter the Client Name and Host Name along with "Fetch the configuration from the client that is installed in decoupled mode".What would be the best way to automate this, so one could skip the above steps... ? Can this be done from the client side...? (.SImwrapper tool maybe?)Any advice on this would be VERY much appreciated.. Thank you..Best regardsKim Rubeck Solstar

A couple of our VM clients have failed to delete the snapshot and has locked the snapshot fileQuestion:What Commvault service is responsible for locking the snapshot file on the VM client ?In the past we have just rebooted the VM to delete the Commvault snapshotThe virtual machine reports that it has virtual disks that need consolidation and this could not be performed automatically. In order to prevent a further buildup of delta disks and possible stability issues with the virtual machine, further backups of this virtual machine will not be performed until this condition is corrected. Please check if there are any locks on the virtual disks or if the disks are still attached to a backup proxy. Virtual disk file [[] /-000001.vmdk] is attached to virtual machine []

Hello all, I would like add some antiransomware practices to my Commcell.I’ve read andhttps://documentation.commvault.com/commvault/v11_sp20/article?p=7879_1.htm My first need is to monitor a specific client computer group: honeypot and file activity anomalies alerts. For now i’ve set a file activity alert, though comcell console:Went in home / alert For keeping original one untouched, as reference, i’ve added a new one, with same parameters: category operation / type event viewer events, selected the wanted client computer group, alert criteria on event code equals to “7:211|7:212|7:293”, mail notification, no token criteria, selected user to notify, and finish From documentation:File activities on the client computer are checked every 5 minutes and any abnormal activity is reported to the administrator by an alert and event. For the first 7 days, the client computer is monitored and analyzed for day to day activity. After 7 days, a base line of file activities is established and aler

Hi Everyone, I need to provide figures on the rate of change for our backup data, as we are looking to send data to another location with two weeks retention. I have a mature, deduplicated environment so the figures I am seeing on reports and the like, are not too much use at the moment. I need to really factor in two things:-1 - Expected size of the baseline (I will be created a new copy, targeting the new location)2 - The rate of change of future backups. So I have two main questions:- 1 - How do I calculate my expected dedupe and compression savings for my first Auxcopy.I realize this will effectively be copying over an equivalent full backup, since it will be seeding the new library.I am thinking along the lines of assuming a 50% saving (compression and some dedupe combined) but I am wondering if there a better or more accurate way of doing this? My data is largely filesystem, so OS and server, but I may need to look at application data too (SQL\ Oracle). 2 - How do I calculate my

Hi Mike, Yes i am having the same problem. I tried this method but got no results. I restarted Commvault services. I made a cache commit. However, the result did not change. I will reboot CS tomorrow :) If not resolved I will open a new issue.

Over the past weekend, we had a VM FULL backup job failed because of failure with vCentre authentication. After changing to a new username and restarting the VMware vSphere Web Client service, the job ran successfully, as well as all the incremental VM backup jobs since. However, what’s annoying me is that, with the same (new) username and password, in the Virtual Server Instance Properties, I still got “Connection refused” message  So, I don’t quiet understand how come the backup job was fixed whereas the vCentre authentication is still not working ? Thanks, Kelvin   

Hello Is there a command line that i can use to get the content of a subclient?Have try using this but it returns a lot more information than i needhttps://documentation.commvault.com/commvault/v11/article?p=31566.htm

Hi all,Sorry for yet another question. But I love the quick feedback I get on this platform! :-)I have a customer running DDBv4 who wants to leverage DDBv5 with Horizontal Scaling.I know that we have the ConvertDDBToV5 workflow, or alternativelywe could convert the DDB manually.But would that also enable Horizontal Scaling automatically? Or is there some separate procedure required for getting horizontal scaling?Thanks in advance for your reply!

Is there a way we can perform silent install (without any human intervention) for the Maintenance release) as we already have our main package already installed and we need it for few of the Linux servers due to bug in password encryption in cassandra. 

Hey all,before raising a ticket to support I want to know if I miss something.I’ve created a new backup plan (call it ‘B’) and assigned it to users group based on AD group.the AD group contains about 500 users, some new and some already exist in CV.For the new users plan ‘B’ is assigned successfully during activation.The issue is with existing user that already assigned to plan ‘A’.I have a workflow to run on all users in a group and assign the respective plan to their laptops, but the issue is that the users are not present in the users group although that they do exist in the AD group. What do I miss? ThanksYirmi

Since we run 11.22 , we have the following in the reports.The report selection boxes are unreadable (white on light gray)...to be honest...I’m not young, but also not that old, so I think that’s a problem with Commvault admin center :)  

Hello, I would to set continuous incremental backups every 30 minutes from last job’s end time and synth fulls during the weekend, on laptops. I’ve created a schedule policy with this settings. My problem is that many users, friday evening, shut their laptops, hanging in most of cases an incremental backup, then when synth full is triggered, it fails because their is already a job (that’s what i could trace). The problem is that i approximatively never have successfull synth fulls. So, is there a problem wanting to set a backup sequence this way? Thanks in advance for tips on it. Regards.

Hello,We have an Isilon cluster for primary storage for CIFS and NFS clients. We back it up to tape and disk libraries using 3-way ndmp. Incremental backups can be very large from time to time, so large that it seems like it might be backing up files that have not really changed. For example the current backup has transfered 1.7 million files. It seems unlikely that 1.7 million files have changed in the last 24 hours since the previous incremental (daily).So the questions I have are -How are files selected for incremental backup and is there a way to modify/control it? Is there a way to get a report on what files were backed up in a given job and what changed in the file that caused it to be backed up?Thanks,Ron

Please let me know commvault hyperscale x advantages and disadvantages?