+14Hi
After upgrading to 11.34, the JAVA console login show
‘Logged In…...Intializing UI’ and remains stuck there
(This is an SSO login)
No Issues with CommandCenter
Tried Logging in with a local admin accounts, and still the same issue
(ie ‘cancelling the login - and then entering details manually for the local account login)
Has anyone ‘seen’ this recently
Best answer by Pradeep
Hi
open task manager on the windows machine and kill open JDK process.
During the login try to press ALT + F8 to enable GUI login.
Disable security software and verify the login process
If it still fails kindly share the GUI logs under content store to review further.
Hi
open task manager on the windows machine and kill open JDK process.
During the login try to press ALT + F8 to enable GUI login.
Disable security software and verify the login process
If it still fails kindly share the GUI logs under content store to review further.
+14Hi Pradeep
I was able to login (via the JAVA GUI) by upgrade from 11.34.1 to 11.34.11
(for the entire CommServe)
I appreciate the very quick reply
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