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Azurew Full VM restore

  • January 31, 2024
  • 8 replies
  • 151 views

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Hello,

 

I am trying to do Azure Full VM restore, but i can't chose any storage account. 

 

For the backup i am using LRS  StorageV2 (general purpose v2) in the same region as the vm.

 

I added CVBackupRole to all subscription. For the networking we are using private endpoint

 

But when i am trying to restore i got message "no storage account found”

8 replies

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Hi @Egor Skepko ,

On the Access Node, can you check the cvd.log and find the 'Microsoft.Storage/storageAccounts'

Then further done, you should see something like:

{"name":"Standard_LRS","tier":"Standard"}

{"name":"Standard_ZRS","tier":"Standard"}

Let me know

Best Regards,

Sebastien


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  • Author
  • Byte
  • January 31, 2024

@Sebastien Merluzzi On cvd logs i cant find information about storage account, only on backup log i see storageAccountType":"Standard_LRS",


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@Egor Skepko

Can you increase debug level to 3 for cvd on Access Node and then reproduce and check the log again?


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  • Author
  • Byte
  • January 31, 2024

@Sebastien Merluzzi 

 

This only i can find:

 

3776  2740  01/31 07:28:34 ####### CVMManualDiscVMInfoCache::GetVMInfo() - Caching new VMInfo object for 45045e59-356f-4d9a-a2a6-55a8de54bc6b\
3776  2740  01/31 07:28:34 ####### CVMManualDisc::AddInventoryItems() - InventoryItem:[VMs                 ]  UUID:[                              ]   Type:[0-Unknown   ]  Flags:[0] Region:[]
3776  2740  01/31 07:28:34 ####### CVMManualDisc::AddInventoryItems() - InventoryItem:[Resource Groups     ]  UUID:[                              ]   Type:[0-Unknown   ]  Flags:[0] Region:[]
3776  2740  01/31 07:28:34 ####### CVMManualDisc::AddInventoryItems() - InventoryItem:[Regions             ]  UUID:[                              ]   Type:[0-Unknown   ]  Flags:[0] Region:[]
3776  2740  01/31 07:28:34 ####### CVMManualDisc::AddInventoryItems() - InventoryItem:[Storage Accounts    ]  UUID:[                              ]   Type:[0-Unknown   ]  Flags:[0] Region:[]
3776  2740  01/31 07:28:34 ####### CVMManualDisc::AddInventoryItems() - InventoryItem:[Tags                ]  UUID:[                              ]   Type:[0-Unknown   ]  Flags:[0] Region:[]


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 @Egor Skepko 

It should be inside the Response Body and under subscriptions between 07:28:25 and 07:28:30

Can you reproduce the issue again and send cvd.log from the Access Node privately so I can check?


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  • Byte
  • September 18, 2024

What was the solution ? I have same problem 


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  • Commvault Certified Expert
  • February 19, 2025

I have same problem. 


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  • Author
  • Byte
  • June 27, 2025

The storageaccount need to be in same subscription as the vm, if you want to restore to different subscription you need storageaccount on that subscription.

 

Aswell the storage account need to be LRS and V2