Good afternoon,
I hope you can help me, the version of Commcell that I have is 2023E - 11.32.35, the error that I will describe also applies to the latest version 11.32.38. I have enabled MFA for a specific group, not for the admin. When that group enters from COMCELL successfully, they receive the MFA (PIN) to their email.
TThis is an example of the email that arrives in your email.
When this happens I see in the SMTPManager logs that it sends correctly and I have detected that it uses the DLL "ChilkaDotNet46.dll" located in the path: \Commvault\ContentStore\Base
So the behavior is as expected and works fine for me.
However, when I log in from the web console to obtain the PIN (MFA), I never receive the email with the PIN.
I have checked the SMTPManager log and it refers to the Chilkat license having expired. I started checking and found that it uses the ChilkatDnCore DLL, version 9.5.0.94, located at the path: Commvault\ContentStore\WebServerCore
Users specifically need this functionality, obtain the PIN from WebServer, will there be a Fix that corrects this?