CommCell Migration Exchange db restore

  • 1 November 2023
  • 1 reply

Badge +2

I want to recover the db backup of the exchange server backed up in tape format to the migrated commcell.
The migration went well through ccm, and now I'm trying to insert tape and restore the exchange server db backup, but they say they can't load the backup data.


The tape library that was previously used
The tape library currently used after migration is different

1 reply

Userlevel 6
Badge +15

Hi @james.lee 

Checking please that you imported the previously used tape library metadata into the new environment as per


We need to ensure we selected ‘Allow imported media to be reused on this CommCell check box ‘

There is another community post that has more information here: