Question

Dashboard Overview Issues after Update

+2

We recently updated our two Commserve’s to 11.32.65.

In both CommandCenter’s the “Jobs in the last 24 hours” tile now seems to not reflect the correct number of jobs for each category.

I monitored the failed jobs the last days and it always stated 0 although when I go into the list of failed jobs it is not empty.

The other minor issue I noticed in only one of the CommandCenter’s is that the Health-tile is loading indefinitely.

The Health report itself is working fine as far as I can tell.

Is there something I can do to reset the dashboard to fix these issues?

Thanks in advance!

+12

Hi @Marcel_RE,

The best would be to raise a case with support so we can review the root cause for those issues.

We will be on a position to advise better once we have had a chance to review it.

+4

Did you ever get a resolution to this issue? we are seeing the same health widget spinning forever..

+2

Hi @Ponte_Vedra,

actually the health tile fixed itself after the next update we did from 11.32.65 to 11.32.73 so I did not raise a case for that.

As for the job count issue support told me there is a fix underway which should get released this month (or maybe is already, didn’t check yet).

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