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Question

Disable root on a linux MediaAgents and CommServe

  • January 13, 2026
  • 1 reply
  • 19 views

ApK
Apprentice
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Hi All.

 

I have build a new setup with MediaAgents and a CommServe installed with RedHat Linux. Is it possible to disable the root account like you are in a HyperScaleX setup where you need to enable the root access from within the CommandCenter. I really like this feature, so I would like to get et on my normal MediaAgents as well.

 

I see that is possible via the CommServe bare metal setup and you can download a workflow described in the below link:

https://documentation.commvault.com/v11/software/enabling_or_disabling_root_access_for_commserve_bare_metal.html

 

  1. Install and deploy the HyperScale OS Node Root Access workflow from the Commvault Store.

 

But I’m unsure if it will work on my MediaAgents and my CommServe.

 

Regards

-Anders 
 

1 reply

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  • Vaulter
  • January 14, 2026

Hi ​@ApK ,

Although the referenced document pertains specifically to BMR Linux CommServe environments, we can still implement a restricted administrative user with limited privileges to run only the necessary commands.
This will allow us to validate and monitor backup operations prior to transitioning the servers into production.

Parallelly will review the document and confirm if this applies to all Linux CS and MA.