Hi,
We ran into a problem where the Linux Media Agent processes hung and showed duplicate processes.
![](https://uploads-eu-west-1.insided.com/commvault-eu/attachment/79882f22-ff26-43b1-a447-aa446e1091b5.png)
![](https://uploads-eu-west-1.insided.com/commvault-eu/attachment/f689f2bb-d13f-4222-a561-ea07837ffdc3.png)
![](https://uploads-eu-west-1.insided.com/commvault-eu/attachment/29b0b437-ff7b-4cba-a453-2ecac55d2515.png)
We tried to stop them using “Commvault stop” and “systemctl stop commvault,” but with no luck.
We ended up rebooting the server, which solved the problem.
Commvault version: 11.32.42
Media Agent OS: Red Hat 8.9
What can cause this problem, and how can we resolve it without restarting the server?