How to solve Subclients without full/synthetic full backups

Hi @Ahmed Elbably,

Good day!

Kindly let us if you are seeing the subclients under the Health reports as mentioned in the below documentation.

https://documentation.commvault.com/2023e/expert/health_report_subclients_not_having_full_backup_in_60_days_tile.html

If so, could you please set storage policy from the deprecated subclients properties as ‘Not Assigned’ and then check for the issue.

Thanks,
Naresh G

Hi @Ahmed Elbably

Unwanted subclients can be excluded manually by enabling the “Exclude from SLA” option at subclient level. This is supported from 11.32.58. If you still need assistance or if you are seeing deprecated subclients that should be automatically excluded, can you please escalate a ticket to support with details?

Hi @Naresh G

Thanks for your reply. 

But it didn’t solve this issue as some of them have no storage policy assigned.

Thanks

Ahmed Elbably

Dear @Gokul Pattabiraman 

Thanks for your reply

Kindly note that most of them are already excluded from SLA calculation.

I guess I should raise a ticket to support as you mentioned before.

Thanks

Ahmed Elbably 

Hi @Ahmed Elbably,

Yes. Please confirm, if you are in version 11.32.58 or later. If yes, it is better to raise a support ticket with details and we can help.