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Question

installation WEB server. Cannot create the installation package.

  • February 8, 2026
  • 10 replies
  • 45 views

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By default, the Web Server is installed as part of the CommServe installation when IIS is enabled on the computer.

If you did not install the Web Server during the CommServe installation, or if you want to install additional Web Servers on other computers, 
you can do so by using the installation package that was created from the Download Manager application.

How do you create the installation package for the web server, because I cannot select webserver. If i install the Command center ,the web server is not installed. I use 11.40.38.
My co-worker see the same issue.

https://documentation.commvault.com/11.40/commcell-console/installing_web_server.html

10 replies

RubeckDK
Explorer
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  • Explorer
  • February 9, 2026

Weird stuff indeed….Have you tried creating and installing a package for the Metrics Reporting Server?
Arlie says it will install the Web Server package as part of the installation process..

Not pretty but might work… do not know.. Just throwing out ideas. 

 

/RubeckDK

 

 


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  • Author
  • Apprentice
  • February 9, 2026

RubeckDK
 

Thanks, You might be right!


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  • Vaulter
  • February 11, 2026

In 11.40 you need to enable a key to install Web Server on a Windows machine, although you haven’t mentioned the operating system.

https://documentation.commvault.com/11.40/software/enabling_windows_installations_for_commvault.html

As it requires an interactive install, you need to use bootstrap to download the software for Web Server component as it downloads the SQL Express binaries that are used when installing the Web server.

After adding the key the Web server will be allowed to be selected from the Server list:

 


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  • Author
  • Apprentice
  • February 16, 2026

We are using Windows 2025.

Many thanks!


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  • Author
  • Apprentice
  • February 16, 2026

I have used the Key. Still no option for installing weg server. Do I need to create de Package on the Commserve?

 


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  • Author
  • Apprentice
  • February 16, 2026

 


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  • Author
  • Apprentice
  • February 16, 2026

Old server Windows 2016

 


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  • Vaulter
  • February 16, 2026

I have enabled the key in the windows machine where I run the bootstrap (Download manager) that allows me to select the packages for Web server from the list of packages to download (as I showed in my screenshot).

Once packages for Web server are downloaded you can copy the binaries to the Web server machine to run the install interactively. Web Server cannot be installed from the console as it installs a SQL Express.


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  • Author
  • Apprentice
  • February 16, 2026

I have tried it from my laptop, does not work. 
I have tried it from my personal laptop, does not work
Ik have tried it from a Windows 2025 server, does not work.
I do not see the option Webserver. 
I wil try it from the Commserve, perhaps this wil solve the issue.


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  • Vaulter
  • February 16, 2026

Key enabled in registry in my laptop:

 

Run the Commvault_Media_11_40.exe bootstrap and selected download packages → Windowsx64 → Selected MR version, in my case latest → Advanced to select the package:

 

And Web Server is showing in the list to be selected: