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Insufficient privileges to complete the operation. ErrorCode: Authorization_RequestDenied

  • Jul 10, 2023 8:41 PM UTC
  • 2 replies
  • 821 views

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Hi All,

we are configuring CommVault for the first time to take backup of Mailboxes using Azure Active Directory. The authentication is successful however we are still getting the error “Insufficient privileges to complete the operation. ErrorCode: Authorization_RequestDenied”.

The Service account is a Global Admin account, unable to identify the root cause. It seems there is Authorization issue however all required permissions granted to the application. 

 

 

Best answer by Rajiv

Hello @Fahad_AirGate 

Could you please change the permission type from Delegated to Application? 

We would need to remove the permission and re-add the same using "Application Permission" 
 

Best,

Rajiv Singal

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2 replies

Rajiv
Vaulter
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  • Vaulter
  • Answer
  • Jul 11, 2023 6:51 AM UTC

Hello @Fahad_AirGate 

Could you please change the permission type from Delegated to Application? 

We would need to remove the permission and re-add the same using "Application Permission" 
 

Best,

Rajiv Singal


Rajiv
Vaulter
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  • Vaulter
  • Jul 18, 2023 7:49 AM UTC

Hello @Fahad_AirGate , could you please confirm if the issue has been resolved?

Best,

Rajiv Singal