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Question

Laptop package creation - Package Creator or local media?

  • September 9, 2026
  • 0 replies
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Hi Commvault experts,
 

we are setting up laptop (desktop/endpoint) backup for a customer. Users should be able to restore their own files, so I'm leaving the plan name out of the package to get the automatic owner assignment - is it right?
 

Firstly, which way do you actually use to build the package - the Package Creator on Cloud Services website, or a custom package from the installation media? Package Creator wants an account and internet access and not every customer has that, so I'd rather do it locally, but I don't know if that's what people normally do.
 

Secondly, in the Custom Package Options the laptop stuff (Launch Edge Monitor, Perform Registration using Authcode) only shows up if I tick "Create a de-coupled installation package". But the docs say de-coupled means the client doesn't register during install and has to be registered later, which sounds like the opposite of what I want.
 

So is ticking de-coupled actually the correct way to build a laptop package using installation image? Does Edge Monitor just do the registration right after the install finishes? Or am I missing something.


Thank you in advance for your clarification!