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Question

Onenote files Failed for Sharepoint & Onedrive

  • 20 September 2023
  • 3 replies
  • 272 views
J
Rank
Badge +2

Hello, our Onedrive & SP online job is “completed with errors” with OneNote Files.

Error on SP online:

file_name.one FAILED The remote server returned an error (503) Server Unavailable.

Error on OneDrive:

System.Net.WebException: The underlying connection was closed: the connection was closed unexpectedly.

 

We tried renaming and moving the onenotes files, other files are well backed up.

 

Br,Julien

 

3 replies

S
Rank
Userlevel 2
Badge +6

@JulienW Please check the size of the OneNote file as there is a known limitation of 2GB, just to make sure that is not causing issue while backup 

J
Rank
Badge +2

Hello, thx for your reply! Yes, I confirm:

 

 

S
Rank
Userlevel 2
Badge +6

@JulienW sorry for late response
please create a incident with support as we have known issue with .onenote file failure , commvault working with Microsoft on this topic.

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