Hi,
I have a probleme in exporting emails to PST or CAB files. The job isn't starting and display an error message saying "error downloading files." I haven't been able to locate any logs related to this error.
thanks for your help.
Hi,
I have a probleme in exporting emails to PST or CAB files. The job isn't starting and display an error message saying "error downloading files." I haven't been able to locate any logs related to this error.
thanks for your help.
please confirm prequisite(outlook 64 bit is required) is configured for export to work as per below reference
https://documentation.commvault.com/v11/essential/124404_exporting_and_downloading_mailbox_items_folders_or_messages.html
note: latest version of outlook 64 bit is supported for export to work.
If you are still having issues suggest opening a support case to review.
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