+5
Hi team,
Getting the below error even though the Subclient has been deleted:
When I tried to delete it from the Storage pools, got the below error:
on reviewing the logs, found the below entries:
Hi Jass, we need to stage the DB and use the script here. Please raise a support case for this.
+2
Jass,
Before you open a ticket, check the info at the link below. Make sure you follow all steps in “Before you begin” If after following all steps you are still getting errors, open a ticket and we will take a look.
https://documentation.commvault.com/2023e/expert/9138_deleting_network_storage_pool.html
Hello
When you try deleting a mount path or Library an email will automatically be sent out for approval. This email gets sent to the Administrators user group and must be approved by someone in the group other than the person who created the request (by trying to delete the mount path).
You can get around this by disabling the “DeleteMountPathAuthorization” workflow and re-attempting the delete. Please see the “Results” section of this documentation for more information.
Deleting a Mount Path With Backup Data - https://documentation.commvault.com/2023e/expert/129499_deleting_mount_path_with_backup_data.html
Thank you,
Collin
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